Brian Schaefer
Glen Burnie,MD
Summary
Proficient store manager successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.
Overview
16
16
years of professional experience
Work History
Store Manager
Chick Fil-A
Eldersburg, MD
12.2018 - Current
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
Baseball Umpire
All American Umpires
Baltimore, MD
04.2012 - Current
- Monitored integrity of athletic conduct concerning athletes and coaches.
- Officiated 1500+ games over 10-year period.
- Stayed composed and professional in high-pressure and emotionally-charged situations with coaches, players and fans.
- Evaluated abilities and rule knowledge of less experienced umpires.
- Navigated difficult situations using effective communication and explanation of game rules.
Management Trainee
Enterprise Rent-A-Car
Baltimore, MD
01.2018 - 12.2018
- Assisted established management staff with operational oversight, business development and process improvement strategies.
- Conceptualized innovative sales solutions to increase company revenue.
- Handled day-to-day customer or client questions via telephone or email.
- Described product to customers and accurately explained details and care of merchandise.
Teacher's Assistant
Howard County Schools
Ellicott City, United States
06.2016 - 08.2017
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Provided support to help students with special needs learn and grow.
- Reviewed lesson material with students individually or in small groups.
Education
Bachelor of Science - History
Towson University
Towson, MD12.2017
Skills
- Problem Anticipation and Resolution
- Sales Promotion
- Training Management
- Budget Control
Timeline
Store Manager
Chick Fil-A
12.2018 - Current
Management Trainee
Enterprise Rent-A-Car
01.2018 - 12.2018
Teacher's Assistant
Howard County Schools
06.2016 - 08.2017
Baseball Umpire
All American Umpires
04.2012 - Current
Bachelor of Science - History
Towson University
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