Brian Schmidt
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
22
22
years of professional experience
Work History
Manager Trainee
Menards
05.2022 - 12.2022
- Explained services and products to customers in friendly and engaging way.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Effectively supervised staff of [Number] personnel by implementing company policies, protocols, work rules and disciplinary action.
- Resolved escalated concerns using professionalism and understanding of facets of issue.
Handyman Services
Self
04.2021 - 05.2022
- Performed minor wall repair, installed drywall and applied wallpaper.
- Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains and maintaining gutters.
- Completed repair projects on time and under budget, resulting in significant increase in new client referrals.
- Properly refurbished furniture and ordered new pieces when needed.
- Reviewed blueprints and specifications to identify most effective ways to approach projects.
Account Manager
Lowes Home Improvement Warehouse
02.2020 - 05.2021
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Oversaw new business development and customer servicing.
- Liaised between account holders and various departments.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Educated clients on new [Product or service] and updated account information to maintain high standards of client service.
Machine Operator
3m
05.2018 - 06.2019
- Operated machining equipment safely with team of operators.
- Complied with company and OSHA safety rules and regulations.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
Assistant Vice President
Citibank
02.2000 - 05.2018
- Attended weekly meetings and special sessions of Leadership and Executive Leadership Teams and contributed to major administrative initiatives, policies and decisions.
- Communicated with leadership teams to assist with administrative initiatives and decisions and attended weekly meetings to support policy changes.
- Handled administrative systems to assist senior leadership and over [Number] staff members.
- Allocated work assignments and tasks to comprehensively manage administrative projects.
- Evaluated applications against outline specifications to approve, reject or recommend adjustments files.
Education
No Degree - Business Administration
U of M
Marshall, MN05.1993
High School Diploma -
Canby Secondary
Canby, MN05.1989
Skills
- Regulations Compliance
- Trainee Evaluations
- Corrective Actions
- Regulatory Monitoring
- Team Leadership
- Customer Inquiries
- Disciplinary Action
- Staff Development
- Project Support
- Process Improvement
- Staffing Requirements
- Customer Relationship Management
- Task Delegation
- Employee Mentoring
- New Hire Orientation
- Corporate Compliance
- Human Resources Support
- Employee Onboarding
Winner of Citi Quality Excellence Award
Awarded prestigious Citi Quality Excellence Award twice. This is an award for dedication, overall excellence and positive attitude.
Timeline
Manager Trainee
Menards
05.2022 - 12.2022
Handyman Services
Self
04.2021 - 05.2022
Account Manager
Lowes Home Improvement Warehouse
02.2020 - 05.2021
Machine Operator
3m
05.2018 - 06.2019
Assistant Vice President
Citibank
02.2000 - 05.2018
No Degree - Business Administration
U of M
High School Diploma -
Canby Secondary
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