Brian Sena
Torrance,CA
Summary
Highly organized and dependable recent graduate with years of face to face experience involving various types of clientele/customers. Skilled in working under pressure and adapting quickly to new environments while still remaining calm and maintaining open, easy communication. An overall team player in any professional setting.
Overview
6
6
years of professional experience
Work History
Programming Assistant
Sena Electric
Torrance, CA
12.2017 - Current
- Lutron Programmer with 5+ years of experience in learning 3rd party design/automation software
- Delivered sales consultations to clients for lighting design products in both residential and commercial sectors
- Assisted in the sale of, on average, over $10,000 worth of lighting and home automation products per jobsite
- Established strong long-term client communication to streamline design processes
Server
Rakkan Ramen
Redondo Beach, California
04.2021 - 01.2022
- Cultivated warm relationships with regular customers
- Oversaw training of other servers for expansion of 3+ out-of-state franchise locations
- Assisted with marketing at franchise flagship location
- Increased efficiency of closing shifts: corrected billing, payment processing and cash management practices for ending shifts
Server
Okane Umi
Lomita, California
09.2021 - 12.2021
- Worked with POS system to place orders, manage bills and handle complimentary items
- Resolved guest and/or employee conflict to maintain complete customer satisfaction and workforce effectiveness
Education
Bachelor of Science - Molecular, Cell And Developmental Biology
University of California, Santa Cruz
Santa Cruz, CA06.2022
Skills
- Performance Quality Assurance
- Customer Satisfaction
- Program Improvements
- Marketing Strategies
- Powerpoint, Excel, Word, Canva
- Software Proficiency
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Server
Okane Umi
09.2021 - 12.2021
Server
Rakkan Ramen
04.2021 - 01.2022
Programming Assistant
Sena Electric
12.2017 - Current
Bachelor of Science - Molecular, Cell And Developmental Biology
University of California, Santa Cruz