Brian Sengchanh

when i first started, i was in production. running a extruder and getting material with a sit down forklift for about months and then transfer to quality control for new experience.

• Inspected incoming and outgoing materials for accuracy and quality.
• Communicated with production team members about quality issues.
• Inspected quality of products, taking note of functionality, appearance and other specifications.
• Performed visual inspections and non-destructive tests where appropriate.
• Collaborated with production staff to establish and meet quality standards
• Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.

• Used equipment properly to avoid workplace hazards or injuries.
• Supported production needs by performing routine tasks using standard procedures and equipment.
• Inspected final products for defects and flaws using proper QA procedures.
• Displayed good knowledge of safe operating and emergency procedures development and implementation.
• Inspected final products to assess compliance with quality standards and established tolerances.
• Participated in training sessions to enhance skills and knowledge.
• Loaded supplies into machines by hand or by hoist.
• Set up and adjusted machines for day-to-day operations.
• Inspected and adjusted work performed to meet expectations.
• Took on additional shifts during peak work periods to keep projects on schedule.
• i was trained using a standup forklift
• within a year and 1/2 i was a production lead, helping issues,cleaning and puttung people on line that i know they excell at.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
• Mentored team members to enhance professional development and accountability in workplace.
• Created employee schedules to align coverage with forecasted demands.
• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
• Helped with planning schedules and delegating assignments to meet coverage and service demands.