Summary
Overview
Work History
Education
Skills
Timeline
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Brian Serna

Katy

Summary

Dedicated Automotive/General Service Technician with proven expertise at Cliffs Auto Repair, excelling in mechanical troubleshooting, and suspension diagnostics. Bilingual communicator adept at problem-solving and finding a solution, including A/C work, suspension, engine repair, and further repairs. Committed to continuous learning and delivering high-quality service to ensure customer satisfaction.

Overview

2
2
years of professional experience

Work History

Automotive/Lead General Service Technician

Cliffs auto repair
Houston
02.2023 - Current
  • Inspected the vehicle with the CEL on, able to diagnose, and determined the appropriate repair or service required.
  • Inspected air conditioning systems with a specific dye to confirm leaks or issues.
  • Communicate with customers to obtain descriptions of vehicle problems, and discuss work or future repair requirements in English and Spanish.
  • Able to diagnose suspension issues, replace parts, and complete a four-wheel drive alignment.
  • Performed routine maintenance and repairs on vehicles, including oil changes, leaking engine gaskets, r&r worn-out mounts, as well as routine vehicle flushes.

Education

High School Diploma -

Cypress Parks High School
Katy, TX
05-2020

Skills

  • Ability to keep learning
  • Mechanical troubleshooting
  • A/C troubleshooting
  • Suspension diagnosis
  • Diagnostics skill
  • Bilingual communication
  • Problem solving
  • Maintenance and repair
  • Parts replacement
  • Attention to detail
  • Multimeter usage
  • Parts ordering

Timeline

Automotive/Lead General Service Technician

Cliffs auto repair
02.2023 - Current

High School Diploma -

Cypress Parks High School
Brian Serna