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Overview
Work History
Education
Skills
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Brian S. Haynes

San Antonio,Texas

Summary

Results-driven leader with over 24 years of experience in building and motivating high-performing teams. Expertise in advising, compliance, auditing, risk mitigation, investigations, and oversight. Proven ability to resolve complex issues, analyze problems, and deliver innovative solutions. Highly organized with strong communication skills and a track record of success as a senior team leader. Recognized for adaptability, quick learning, and fostering dynamic, collaborative environments. Developed management skills in a collaborative and fast-paced environment, focusing on team leadership and operational strategies. Seeking to transition into a new field where these skills can be applied to drive efficiency and success. Dedicated to adapting and thriving in diverse professional settings.

Overview

15
15
years of professional experience

Work History

MANAGER II – Oversight Analyst

Texas Department of Criminal Justice
04.2020 - 07.2024
  • Company Overview: Experienced in risk and compliance within highly matrixed environments, with strong knowledge of compliance laws, regulations, and regulatory expectations
  • Strong written and verbal communication skills, with expertise in creating detailed reports and delivering presentations to senior leadership
  • Collected, compiled, and analyzed performance data to enhance system effectiveness and optimize business processes
  • Identified issues and collaborated with leadership to implement practical solutions
  • Conducted data analysis to prepare forecasts, identify trends, and create models using specialized software
  • Supported program evaluations by tracking, assessing, and reporting the impact of initiatives across multiple data sources
  • Skilled in applying regulatory risk and compliance expertise to provide effective consultation and guidance
  • Demonstrated ability to challenge processes and collaborate with internal and external partners in dynamic, team-oriented settings
  • Proficient in critical thinking, data analysis tools and techniques, and decision-making to identify potential concerns and recommend data-driven solutions
  • Experienced in conducting Quality Assurance testing, and proficient in sampling processes
  • Over six years of proven experience in implementing risk and compliance governance frameworks
  • In-depth knowledge of the Third-Party Risk Lifecycle, including planning, due diligence, contracting, ongoing monitoring, and termination
  • Functioned as a subject matter expert on project teams, contributing to the creation of detailed requirements and ensuring alignment with organizational goals
  • Performed operational and quality assurance analyses of division reports and audit findings to validate results
  • Assisted the division director in adhering to policies and procedures by evaluating program activities and implementing best practices
  • Ensured audit and compliance adherence with state and federal regulations
  • Partnered with project teams to define data quality requirements and conducted ongoing assessments of data integrity
  • Reviewed results from special investigations, internal audits, research studies, forecasts, and modeling exercises, providing actionable direction and guidance
  • Maintained a high level of productivity under tight deadlines in a fast-paced environment
  • Applied strong problem-solving and conflict resolution skills to address and resolve client concerns effectively
  • Administered moderately complex managerial tasks, overseeing daily operations and program activities within the agency
  • Experienced in risk and compliance within highly matrixed environments, with strong knowledge of compliance laws, regulations, and regulatory expectations

MANAGER I - Regional Director

Texas Juvenile Justice Department
10.2016 - 03.2020
  • Oversaw complex managerial operations for Texas Juvenile Justice Department state district and contract offices across 71 South Texas counties
  • Directed senior-level managerial work, providing strategic guidance and leadership in operational planning and execution
  • Developed agency strategic plans, goals, and objectives; established policies, procedures, priorities, standards, and performance measurement tools to track progress toward objectives
  • Managed and evaluated the overall operations, staff, and functions of the regional department, fostering a balanced and effective team
  • Designed and implemented special programs to address shortcomings, improving annual monitoring and office reviews for parole officers in the region
  • Managed complex interactions with stakeholders and addressed agency-wide needs
  • Conducted special studies and surveys to evaluate consumer and program outcomes
  • Directed legislative preparation and revisions related to employee support and wellness programs
  • Functioned as a liaison between program staff, agency departments, and external organizations to coordinate efforts and achieve goals
  • Performed contract compliance reviews and performance analyses to ensure all parties met contractual obligations
  • Delivered public presentations at agency meetings and training sessions, providing data insights, program evaluations, and recommendations to internal and external stakeholders
  • Reviewed findings from investigations, audits, research studies, forecasts, and modeling exercises to offer actionable direction and guidance
  • Improved team productivity by implementing effective management strategies and fostering a collaborative environment.
  • Led cross-functional teams to successfully complete projects within specified timelines.
  • Managed budgets and resources to optimize operational efficiency.
  • Developed and executed strategic plans for business growth.
  • Improved employee engagement and retention with team-building activities and motivational initiatives.
  • Oversaw daily operations to ensure seamless workflow and high-quality service.
  • Developed training programs to enhance staff skills and knowledge, leading to improved performance.
  • Improved client relationships by providing personalized service and addressing concerns promptly.
  • Coordinated with department heads to align goals and streamline processes for better outcomes.
  • Improved team performance with targeted coaching and feedback sessions.
  • Resolved conflicts and issues through effective mediation and communication skills.
  • Developed policies and procedures to maintain compliance with industry regulations.
  • Improved project outcomes by monitoring progress and adjusting plans as necessary.
  • Managed and motivated employees to be productive and engaged in work.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
  • Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
  • Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
  • Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
  • Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Defined clear targets and objectives and communicated to other team members.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Launched quality assurance practices for each phase of development
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.

Assistant Superintendent

Texas Juvenile Justice Department
01.2015 - 09.2016
  • Managed day to day operations of a medium restriction juvenile residential program for youth committed to the Texas Juvenile Justice Department
  • Directly supervised 20 TJJD employees in multiple departments
  • Provided technical guidance in all assigned program areas
  • Oversaw and prepared management and operational reports to ensure compliance with agency standards, and halfway house operations
  • Directed and monitored staff activities and youth facility population; provided technical guidance; maintained necessary action to ensure compliance with laws rules, regulations, policies, and standard operating procedures
  • Tracked daily population, and routine schedule of clients with coordination with central placement unit
  • Oversaw special investigations, research studies, standards of procedures, program policy and procedure manuals; provided training to agency staff
  • Established program goals and objectives; development of guidelines, procedures, policies, rules, and regulations; development of employee schedules
  • Responsible for fiscal management of programs, including budget tracking, budget revisions, financial reports, and program expenses
  • Planned, assigned, and directed work; appraising performance and guiding professional development; rewarding and disciplining employees; addressing employee relations issues and resolving problems
  • PREA Compliance Manager - Manage the implementation of PREA standards and monitor PREA standards in the operations for TJJD
  • Maintained all official records within offenders’ information systems prepare for all federal, state audits, and ensure certification and zero findings
  • Coordinated the preparation of PREA audit for facility to become PREA certified and maintain PREA certification
  • Knowledge of agency and departmental organizational structure, policies, procedures, rules, and federal/state regulations
  • Supported project coordination and smooth workflow by coordinating materials, inspections, and contractor actions.
  • Improved project efficiency by streamlining processes and effectively delegating tasks to team members.
  • Maintained open lines of communication with clients to provide regular updates on project progress, address concerns promptly, and foster trusting relationships built on transparency and professionalism.
  • Facilitated conflict resolution between team members by mediating disputes and fostering open communication channels among the workforce.
  • Communicated and documented expectations to subcontractors during weekly meetings.
  • Enhanced communication between departments by implementing weekly meetings and progress reports.
  • Ensured compliance with all federal, state, and local regulations throughout the construction process.
  • Conducted thorough site inspections to maintain quality control standards across all aspects of construction projects.
  • Enhanced operational effectiveness by streamlining communication between teams.
  • Monitored progress for timely project completion and addressed delays proactively.
  • Supported budgeting processes for effective allocation of project resources.
  • Improved team productivity with effective delegation of tasks and responsibilities.
  • Ensured client satisfaction by addressing concerns and maintaining transparent communication.
  • Addressed staffing needs by coordinating with HR to recruit and onboard workers.
  • Supported risk management efforts by identifying potential issues and mitigating them effectively.
  • Managed budgets, schedules, and resources for multiple construction projects simultaneously, ensuring timely completion within budget constraints.
  • Increased productivity by implementing innovative management techniques and motivating staff towards shared goals.
  • Analyzed project plans for potential risks, developing mitigation strategies to avoid delays and budget overruns.
  • Enhanced team performance with regular feedback sessions, identifying areas for improvement and acknowledging accomplishments.
  • Contributed to successful completion of projects by maintaining strict adherence to safety regulations.
  • Led team meetings to discuss progress, address concerns, and plan upcoming tasks, fostering collaborative work environment.
  • Conducted quality control inspections, ensuring workmanship met or exceeded industry standards.
  • Oversaw daily operations on job site, ensuring all tasks were completed efficiently.
  • Monitored and evaluated educational programs to maintain high-quality performance objectives and standards.
  • Collaborated with administration staff to develop functional budgets within allocated funds.
  • Managed budgets and resources for educational programs.
  • Formulated and implemented school safety and security policies.

Program Director

Youth Advocate Program, Inc.
01.2010 - 04.2014
  • Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
  • Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
  • Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
  • Planned and executed follow-up audits at appropriate intervals.
  • Developed strong relationships with clients, building trust and ensuring a high level of satisfaction during the audit process.
  • Increased internal control effectiveness through diligent evaluation of processes and providing recommendations for improvement.
  • Performed observations and evaluated supporting documents to supplement audit findings.
  • Conducted risk assessments to determine areas requiring increased focus during subsequent audits.
  • Communicated with auditee staff to obtain necessary information for audits.
  • Executed audit phases and entered data into accounting software for analysis.
  • Managed multiple concurrent audit engagements, prioritizing tasks to meet deadlines without compromising quality.
  • Adapted plans and schedules to meet changing priorities of work objectives, resources and workload demands.
  • Interpreted state and federal laws, accepted auditing principles and procedures and program standards to audited materials and data to detect non-compliance and facilitate recommendations.
  • Reduced the risk of fraud by implementing effective internal controls and monitoring systems.
  • Collaborated closely with external auditors, providing requested documentation promptly to facilitate smooth year-end audits.
  • Streamlined audit documentation, ensuring accurate and accessible audit trails.
  • Initiated corrective actions to address audit findings, improving internal control systems.
  • Prepared working papers, reports and supporting documentation for audit findings.

Education

Master of Science -

Texas State University
12.2009

Bachelor of Science -

University of Houston-victoria
12.1999

Associate of Science - Criminal Justice

Victoria College
Victoria, TX
12-1997

Skills

  • Skilled Leader
  • Collaborative Team Player
  • Analytical Thinker
  • Decisive Problem-Solver
  • Writing
  • Editing
  • Organizational Abilities
  • Interpersonal Skills
  • Customer Service Skills
  • Process Improvement Techniques
  • Relationship Building
  • Fostering Positive Collaborations
  • Self-Assurance
  • Positive Attitude
  • Innovative Solutions
  • Microsoft Office
  • Word
  • Excel
  • PowerPoint
  • Power BI
  • Team leadership
  • Project management
  • Strategic planning
  • Performance evaluation
  • Risk management
  • Problem solving
  • Quality control
  • Operations management
  • KPI tracking
  • Data analysis
  • Presentation skills
  • Verbal and written communication
  • Complex Problem-solving
  • Key performance indicators
  • Expense tracking
  • Contract management
  • Policy and procedure development
  • Regulatory compliance
  • Financial records oversight
  • Records research
  • Partnering and relationships
  • Financial fraud
  • Anti-money laundering
  • Criminal investigations
  • Law enforcement
  • Subpoena delivery
  • Case assignment oversight
  • Evidence collection
  • Investigative techniques
  • Loss prevention
  • Effective communication
  • AML compliance
  • Fraud identification
  • Risk level determination
  • Report writing
  • Investigation documentation
  • Financial crimes
  • Legal knowledge
  • Analytical thinking
  • Investigation techniques
  • Case management expertise
  • Training program development
  • Creating training programs
  • Internal audits
  • Incident investigations
  • Microsoft Excel proficiency
  • Root-cause analysis
  • Analytical mindset
  • Risk mitigation
  • Risk mitigation strategies
  • Database management
  • Data visualization
  • Pattern recognition
  • Fraud patterns
  • Case report writing
  • Report writing and analysis
  • Reporting and documentation
  • Regulatory compliance management
  • Contract compliance management
  • Records compliance management
  • SLA compliance management
  • Legal compliance management
  • Auditing and assessments
  • Project team leadership
  • Strategic alignment
  • Strategic planning and analysis
  • Strategic planning and development
  • Strategic thinker
  • Strategic problem-solving

Contact

  • Brian_s.haynes@icloud.com, 210.904.4022, 1938 E Sonterra Blvd – Unit #1404, San Antonio, Texas, 78259

Timeline

MANAGER II – Oversight Analyst

Texas Department of Criminal Justice
04.2020 - 07.2024

MANAGER I - Regional Director

Texas Juvenile Justice Department
10.2016 - 03.2020

Assistant Superintendent

Texas Juvenile Justice Department
01.2015 - 09.2016

Program Director

Youth Advocate Program, Inc.
01.2010 - 04.2014

Bachelor of Science -

University of Houston-victoria

Master of Science -

Texas State University

Associate of Science - Criminal Justice

Victoria College

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Brian S. Haynes