Brian Shelley
Peoria,AZ
Summary
Results-driven, highly motivated Risk and Controls Manager with a proven track record of successfully implementing and managing administrative, technical, and physical control inventors. With >20+ years of experience in Operations Management, Risk and Control identification and development, Control testing, regulatory compliance with Audit inspections, Quality Assurance, skilled in training and developing cross-functional teams, establishing policies, standards, and procedures, and optimizing IT processes to enhance operational efficiencies. Adept at managing teams, fostering collaboration, and driving organizational change. Excellent communicator with a strong ability to translate complex technical concepts to non-technical stakeholders.
Overview
14
14
years of professional experience
1
1
Certification
Work History
IT Control Senior Manager
Western Alliance Bank Corporation
10.2023 - Current
- Provides strong leadership to enhance team productivity and morale.
- Implemented and developed IT operational standards, policies, and procedures for Control Testing.
- Managed large-scale projects and introduced new Control Health systems, and processes to achieve objectives.
- Conducts performance evaluations, compensations, and hiring to maintain appropriate staffing requirements.
- Produced staffing matrix to provide adequate coverage of the department.
- Designed and implemented a control inventory program to maintain and enhance the annual business plan.
Business Risk & Controls Advisor Lead
USAA
06.2020 - 10.2023
- Led 3 CoSAs (Information Technology, Enterprise Data and Analytics Office (EDAO), and Enterprise Security Group (ESG)) composed of 12 Businesses which consisted of 64 Experiences through annual Risk and Control Self Assessment (RCSA).
- Increased Automation of Key Controls by 23% to achieve stretch goal, resulting in being awarded "The 2022 Pace Setter"
- Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
- Established strategy for operations reporting and analytics, identifying key needs for risk mitigation and control deliverables.
- Taught employees how to properly identify risk and write Key Controls at the first line of defense.
- Designed and executed a risk-based approach identifying Experiences with consistent Inherent and Residual risk ratings with no material changes to their Inventory, resulting in the retirement and/or consolidation of inventors by 31% saving the organization over 1.4 million in salaries and productivity hours.
Senior Risk Analyst
USAA
01.2017 - 06.2020
- Performed gap analysis to identify areas of improvement for 5 of the 12 CoSAs within USAA.
- Analyzed key controls of designated business to evaluate factors driving results and summarized them into EMG / Board level presentations.
- Executed analysis of risks and identified proper risk mitigation strategies.
- Designed and executed Risk and Control training for >1.5K first line of defense staff members, resulting in being awarded "The Golden Eagle" for exceptional performance.
- Completed statistical reviews to uncover trends, patterns, and variations in Key Risk Indicators (KRIs)
Manager
Jacksons
08.2016 - 12.2016
- Managed and motivated 43 employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained a professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
Director of Operations
JOHN C. LINCOLN HEALTH NETWORK
01.2010 - 08.2016
- Oversaw day-to-day production activities in accordance with business objectives.
- Designed and implemented a Quality Control Program for distribution of medication to pediatric patients.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Developed systems and procedures to improve operational quality and team efficiency, through developing the first Sepsis response team composed of 24 specially trained staff members.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives in creating and testing controls that would prevent central line infections.
Education
Master of Science - Business Leadership
Grand Canyon University
PhoenixSkills
- Influencing and Negotiating
- Database Development
- Data-Driven Decision-Making
- Cross-Functional Team Leadership
- Budget Administration
- Risk Prevention
- Performance Tracking and Evaluations
- Risk Identification
Certification
- Certified in Risk and Information Systems Control (CRISC)
- Certified Change Management Specialist
- Certified Quality Management Specialist
- Advanced Quality Management Certified
- Six Sigma Lean - Green Belt
Timeline
IT Control Senior Manager
Western Alliance Bank Corporation
10.2023 - Current
Business Risk & Controls Advisor Lead
USAA
06.2020 - 10.2023
Senior Risk Analyst
USAA
01.2017 - 06.2020
Manager
Jacksons
08.2016 - 12.2016
Director of Operations
JOHN C. LINCOLN HEALTH NETWORK
01.2010 - 08.2016
Master of Science - Business Leadership
Grand Canyon University
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