Brian Shen
Bethesda
Summary
Accomplished technology leader with 20+ years of experience architecting and delivering large-scale digital transformations, cloud modernization initiatives, and AI-driven automation. Expert at translating strategic business objectives into actionable technology roadmaps, driving cost-efficient, high-impact solutions across financial services, healthcare, and technology sectors. Proven track record of: Leading and inspiring diverse, cross-functional teams spanning multiple geographies Managing $10M+ programs from inception through deployment, on time and within budget Designing scalable, secure cloud architectures that improve agility and reduce total cost of ownership Implementing AI/ML-enabled workflows to streamline operations, boost productivity, and accelerate decision-making Fostering a culture of continuous improvement and innovation to sustain competitive advantage Bridge-builder between C-suite vision and ground-level execution, with a passion for leveraging emerging technologies to unlock new revenue streams, enhance customer experiences, and future-proof the enterprise.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Director of Software Engineering | AI & Cloud Transformation Leader
Depository Trust and Clearing Corporation (DTCC)
09.2022 - Current
- Established and led a Code Quality Center of Excellence (CoE), elevating enterprise-wide software standards, reducing technical debt by 30%, and increasing developer efficiency.
- Spearheaded an AI-powered Life Cycle Management (LCM) strategy, automating system remediation, reducing manual effort by 40%, and enhancing system sustainability.
- Led the T+1 Equity transformation, integrating automation into financial trade settlements, optimizing operational workflows, and ensuring compliance with regulatory mandates. (Kafka, Java, Angular, Node.JS, Redis and Oracle)
- Directed a large-scale technology transition, migrating from WebSphere to modern platforms, reducing infrastructure costs by 20% while ensuring zero business disruption.
- Managed a multi-regional, cross-functional team, fostering collaboration across diverse cultures and ensuring 24/7 business continuity.
Director, NextGen Program | Enterprise Digital Modernization
CareFirst BlueCross BlueShield
10.2014 - 10.2022
- Led a $20M+ modernization program, overseeing 50+ engineers in transitioning legacy mainframe systems to cloud-native, AI, and automation-driven technologies.
- Implemented enterprise-wide DevOps & Agile frameworks, improving release cycles by 50% and reducing deployment risks.
- Designed a comprehensive upskilling strategy, enabling 70% of legacy engineers to transition into cloud, AI, and automation-focused roles, ensuring talent retention.
- Optimized big data & analytics capabilities, integrating AI-driven predictive models that enhanced customer insights and reduced manual reporting effort by 60%.
- Fostered a culture of continuous learning, resulting in a 95% employee satisfaction rate and improved cross-functional collaboration.
- Developed no code platform with PEGA
Director, Decision Support & Data Analytics | Data-Driven Innovation
Johns Hopkins Healthcare
01.2013 - 10.2014
- Transformed Johns Hopkins data strategy, enabling self-service analytics and reducing manual reporting time by 90%, accelerating data-driven decision-making.
- Designed and implemented Data as a Service (DaaS), reducing IT labor costs by 70% (from 40 FTEs to 12) while improving operational efficiency.
- Increased business agility and financial oversight, allowing stakeholders to access real-time analytics, resulting in a 20% reduction in operational costs.
- Achieved 100% retention within the analytics and reporting teams by fostering a culture of innovation, career growth, and engagement.
Chief Technology Officer (CTO) | Global Expansion & Product Innovation
Shinezone Group
01.2012 - 10.2014
- Scaled the company engineering team from 2 to 100+ within one year, following $3M in seed funding.
- Defined and executed the company product (Facebook games) development strategy, accelerating go-to market timelines and improving operational efficiency by 40%.
- Established international recruitment pipelines, securing top talent from leading universities in China and Japan, strengthening the company's global tech presence.
Managing Director | Enterprise Technology Solutions
Prosource Dev
01.2009 - 01.2012
- Directed enterprise-wide Microsoft ERP (Dynamics AX, CRM) implementations, streamlining business operations for SMEs across the U.S. and Asia.
- Strengthened Microsoft strategic partnerships, enhancing technical support capabilities and client satisfaction.
Senior Program Manager | Cloud & Data Center Operations
Microsoft
01.2007 - 01.2009
- Led data center operations for Microsoft’s cloud expansion, integrating support structures across the U.S., Europe, and Asia.
- Executed cloud migration initiatives, transitioning traditional data centers to Microsoft Azure, improving service reliability and scalability.
Education
B.S. - Computer Science
University of Maryland
College Park, MDSkills
- Enterprise IT & Digital Strategy Driving technology roadmaps, AI, cloud, and automation initiatives to optimize efficiency and scalability
- Executive Leadership & Transformation Leading high-performing global teams and fostering innovative-driven cultures
- Cloud & AI-driven Solutions Spearheading AI, data analytics, and cloud adoption for enhanced agility and resilience
- M&A, Risk & Compliance Mitigating risk, ensuring regulatory compliance, and overseeing IT integration during mergers and acquisitions
- Agile, DevOps & Automation Implementing enterprise agility, accelerating time-to-market, and reducing costs through automation
- Performance optimization
- Scalability strategies
- Software development life cycle
- Microservices architecture
- Machine learning
Certification
- AWS Certified Solutions Architect Professional
- PMP (Project Management Professional)
- Microsoft AZ-305: Designing Microsoft Azure Infrastructure Solutions
Executive Leadership Philosophy
Technology is not just an enabler it is a strategic differentiator. I believe in leading high-impact digital transformations, empowering teams with cutting-edge tools, and driving enterprise innovation through AI, cloud, and automation. By fostering a culture of agility, collaboration, and continuous learning, I help organizations unlock their full technological potential, drive efficiency, and maintain competitive advantages.
Timeline
Director of Software Engineering | AI & Cloud Transformation Leader
Depository Trust and Clearing Corporation (DTCC)
09.2022 - Current
Director, NextGen Program | Enterprise Digital Modernization
CareFirst BlueCross BlueShield
10.2014 - 10.2022
Director, Decision Support & Data Analytics | Data-Driven Innovation
Johns Hopkins Healthcare
01.2013 - 10.2014
Chief Technology Officer (CTO) | Global Expansion & Product Innovation
Shinezone Group
01.2012 - 10.2014
Managing Director | Enterprise Technology Solutions
Prosource Dev
01.2009 - 01.2012
Senior Program Manager | Cloud & Data Center Operations
Microsoft
01.2007 - 01.2009
B.S. - Computer Science
University of Maryland
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