General Manager specializing in sales strategy and team leadership. Achieved consistent year-on-year sales growth while managing payroll effectively. Focused on developing high-performing teams and enhancing customer service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
General Manager
Luxottica
Madison, US
10.2021 - Current
Drive profitable store sales by cultivating a patient-focused retail culture.
Achieve planned sales goals and foster comparable store sales growth.
Manage payroll effectively in accordance with company standards.
Oversee gross margin management following company guidelines.
Establish strong professional relationships with doctors to enhance collaboration.
Ensure adequate coverage and quality of doctor hours.
Participate in business planning and provide updates on business performance.
Accountable for the recruitment, training, development, and retention of high-performing associates
Area Supervisor
Costco
Madison, US
10.2016 - 10.2021
Oversee transactions and manage employee performance.
Foster employee growth and provide training to help staff achieve company goals and benchmarks.
Address and resolve member complaints effectively.
Perform daily audits to maintain operational standards.
Ensure compliance with all applicable laws and regulations on a daily basis.
Schedule employees efficiently through the workforce management system.