Brian Sibanda
Argyle,TX
Summary
Adept at deconstructing and planning stories in order to promote improvements to product design and implementation. Excellent relationship-building, organizational and project management skills with a focus on overcoming technical challenges and implementing successful resolutions.
Overview
12
12
years of professional experience
Work History
Product Owner
Sutherland Global
04.2019 - Current
- Owned and prioritized product backlog.
- Oversaw entire product deployments from vision and creation to rollout and delivery.
- Managed implementation of new features by outlining plans and specifications such as how, where and when each component would work.
- Focused on building critical features up front in order to identify constraints and technical challenges.
- Coordinated with software developers to create custom applications and trackers to achieve client goals.
- Brainstormed with peers and other members of design team to determine enhancements and product features.
- Analyzed user feedback and implemented changes to product design.
- Identified changes in project scope and modified job schedule accordingly.
- Created visuals and renderings communicating product design concepts.
- Documented each step in product's design process for use in manuals.
- Researched and identified best-fit materials for new products.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Strengthened communication skills through regular interactions with others.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Sr Technology Product Analyst
U.S. Bank
04.2016 - 03.2019
- Collaborated with internal team members and customer representatives to clarify relationship of business and project goals and obtain enhanced perspective of development process.
- Worked with development team to define and implement customer change requests to enhance product functionality.
- Attended weekly development team meetings and assisted in identification and resolution of issues to maintain timeline and budget integrity.
- Assisted development leads in definition of process flows, relative task priorities and business value measurement parameters.
- Interacted with internal partners to track development progress and address non-conforming issues to avoid negative impacts on completion timelines.
- Compared project goals and user experiences and recommended revisions to bring entities into alignment.
- Researched and evaluated potential new markets and products.
- Tracked key performance indicators to measure success of campaigns.
- Analyzed data to uncover insights and identify key opportunities to inform strategic decisions.
- Developed questionnaires and facilitated focus group discussions.
Business Analyst
JPMorgan Chase
03.2014 - 02.2016
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Collaborated with stakeholders to define project objectives and criteria.
- Performed gap analysis to identify areas of improvement.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Drafted reports on company financial metrics to assess successes and account for deficiencies.
- Collaborated with stakeholders to identify business needs and data sources.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Generated ad-hoc reports to evaluate specific business requirements.
- Developed data mining algorithms to identify and classify patterns in data.
Senior Mortgage Underwriter
JPMorgan Chase
02.2012 - 03.2014
- Verified integrity of applicants' information to minimize fraud.
- Worked with processing team members to communicate errors and obtain missing information for current applications.
- Maintained mortgage program compliance with federal agencies such as VA, HUD, and FNMA.
- Made careful determinations based on skilled analyses of submitted documentation covering credit histories, employment records, and current financial status.
- Evaluated performance of less experienced underwriters and helped improve overall work quality by implementing improvement plans.
- Determined credit risks by reviewing files in advance and comparing data against internal checklists and guidelines.
- Reviewed team underwriting decisions to identify incorrect actions and reverse previous decisions when merited.
- Checked personal and team calculations to validate information and underwriting decisions.
- Reviewed appraisals and title documents to verify accuracy and completeness.
Education
Bachelor Of Computer Science -
University of Zimbabwe
Zimbabwe Skills
- Agile Framework
- eSignature
- Adobe Sign
- Docusign
- Identifying Backlogs
- Requirements Elicitation
- Bug Fixes
- Stakeholder Relationship Management
- Problem Resolution
- Functional and Business Requirements
- Developing Software Applications
- Atlassian JIRA
- Risk Management
- UAT Support
- Agile and Scrum Environments
- Providing Feedback
- Strategic Vision
- Story Oversight
- User Acceptance Testing (UAT)
- Acceptance Criteria
- Business and Processing Documentation
- Product Development and Launch
- Monitoring and Reporting
Timeline
Product Owner
Sutherland Global
04.2019 - Current
Sr Technology Product Analyst
U.S. Bank
04.2016 - 03.2019
Business Analyst
JPMorgan Chase
03.2014 - 02.2016
Senior Mortgage Underwriter
JPMorgan Chase
02.2012 - 03.2014
Bachelor Of Computer Science -
University of Zimbabwe
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