Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Brian Sinner

Fargo,ND

Summary

Dynamic leader with a proven track record at Microsoft, adept in customer account management and strategic planning. Excelled in revenue growth, securing business expansion through innovative client relations and demonstrations. Awarded for exceptional teamwork, I specialize in transforming customer challenges into lucrative opportunities, fostering strong relationships and guiding teams towards surpassing sales targets.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Modern Workplace Customer Success Manager

Microsoft
08.2022 - 07.2024
  • Managed a diverse portfolio of 300 accounts, fostering growth, optimizing pipeline management, and consistently achieving sales targets.
  • Facilitated end-to-end sales cycles including demonstrations on Microsoft 365, Security, Teams and AI solutions. Collaborated cross-organizationally to identify and capitalize on new opportunities for AI implementation.
  • Spearheaded the AI Task Force Execution team, successfully driving revenue growth and accelerating the adoption of AI Services.
  • Assisted in the hiring process for new employees, including interview coordination, candidate evaluation and selection.
  • Supported onboarding efforts, designed and conducted training sessions, and served as Subject Matter Expert for product features and licensing queries.
  • Collaborated with teammates on diverse CHAMP teams to deliver valuable insights to the program management team.
  • Received the "Together we Thrive" award twice for exceptional teamwork.

Digital Sales Representative

Microsoft
10.2019 - 08.2022
  • Engaged with customers from various industries, and differing company sizes to assess their requirements and pinpoint opportunities to meet them using Microsoft's cutting-edge cloud technologies.
  • Reliably outperformed annual revenue targets, driving exceptional business growth annually.
  • Effectively showcase the value of Microsoft's technologies through articulate verbal explanations, clear written communications, and engaging live product demonstrations, helping customers future-proof their business.
  • Identify critical aspects of closing opportunities, collaborate with channel partners as necessary, and effectively manage customer relationships throughout the sales process.
  • Articulate competitive offerings and solutions tailored to customer needs and experiences. Deliver technical product overviews and insights relevant to customer requirements and usage scenarios.

Director of Sales

Producers Financial Group
01.2018 - 10.2019
  • Achieved regional sales targets through effective territory management and relationship building with key clients.
  • Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
  • Established strong partnerships with industry influencers to expand brand recognition and drive business growth.
  • Managed team of sales representatives, providing guidance, coaching and support.

Internal Wholesaler

Producer Financial Group
05.2015 - 01.2018
  • Provided superior service to customers by quickly responding to requests, suggestions and concerns.
  • Documented business processes and analyzed procedures to align with changing business needs.
  • Managed prospective leads and existing accounts to accurately forecast revenue and develop long-term business partnerships.
  • Conceived and implemented marketing plans to acquire market share within chosen markets.

Education

Bachelor of Arts - Business Administration And Management

University of Jamestown
Jamestown, ND
05.2015

Skills

  • Customer Account Management
  • Revenue Growth
  • Strategic Planning
  • Customer Relationship Building
  • Customer Retention
  • Client Relations

Certification

  • MS-900: Modern Workplace M365 Fundamentals
  • SC-900: Security, Compliance, and Identity Fundamentals
  • AI-900: Azure AI Fundamentals
  • Copilot for M365 Achiever Badge - Foundational

Timeline

Modern Workplace Customer Success Manager

Microsoft
08.2022 - 07.2024

Digital Sales Representative

Microsoft
10.2019 - 08.2022

Director of Sales

Producers Financial Group
01.2018 - 10.2019

Internal Wholesaler

Producer Financial Group
05.2015 - 01.2018

Bachelor of Arts - Business Administration And Management

University of Jamestown

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Brian Sinner