Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Dedicated and hardworking professional skilled in team leadership, training and development, as well as creation and implementation of programs and protocols. Offering to work both independently and as collaborative member of team to improve processes and meet organizational goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Juvenile Correctional Officer
North Central Kansas Reginal Juvenile Detention
Junction City, KS
02.2024 - Current
Directed and supervised juveniles in a correctional setting, ensuring safety of all inmates.
Provided counseling services to juvenile offenders to address behavioral issues.
Conducted frequent searches of cells and living areas for contraband materials and weapons.
Managed daily operations within the facility, including discipline, recreational activities, medical and mental health care, and educational programs.
Maintained accurate records of all violations and incidents involving juveniles.
Enforced rules and regulations related to inmate conduct and behavior in accordance with established policies.
Assisted in developing individualized treatment plans for each juvenile offender based on their needs and goals.
Monitored security cameras throughout the facility to ensure safety of staff and inmates.
Responded promptly to emergency situations, such as fights or attempted escapes.
Coordinated with outside agencies regarding court hearings or other legal proceedings involving inmates.
Participated in regular training sessions related to policy changes or new procedures.
Investigated reports of misconduct by inmates and took appropriate disciplinary action when necessary.
Provided guidance to new officers on proper protocol for dealing with juvenile offenders.
Organized weekly meetings with staff members to discuss any concerns or issues that had arisen during the week regarding inmate behavior or facility operations.
Counseled family members of inmates on available resources for rehabilitation purposes after release from custody.
Collaborated with social workers, teachers, counselors, psychologists, probation officers, law enforcement personnel, lawyers, concerning individual cases as needed.
Performed basic first aid procedures when necessary due to injury or illness among inmates.
Communicated effectively with supervisors about progress made toward meeting goals set forth in individual treatment plans.
Developed positive relationships with inmates through constructive interactions while enforcing rules fairly.
Encouraged positive behavior changes among juveniles by providing incentives such as rewards for good performance.
Attended court proceedings when required as an expert witness providing testimony related to an inmate's case.
Completed daily reports.
Worked with therapeutic teams to facilitate counseling and group discussions for juveniles.
Observed and recorded progress of each juvenile offender.
Collaborated with probation officers, school representatives and other key individuals in community to support adolescents and their families.
Patrolled correctional facility to ensure it's clean, secure and maintained.
Followed medical orders and dispensed medications, when needed.
Supervised inmates during day-to-day activities.
Performed head counts, checking cells for missing inmates.
Monitored conduct of prisoners in housing unit or during work or recreational activities to prevent escape or violence.
Provided supervisors oral and written reports of work performed by inmates, inmate disturbances and rule violations.
Counseled inmates and responded to legitimate questions, concerns and requests.
Maintained records of prisoners' identification and charges.
Served meals and dispensed medications to inmates.
Inspected locks, window bars, doors, and security systems to support escape prevention.
Used appropriate means to discipline prisoners.
Transported inmates to court, doctor appointments and work sites.
Issued clothing, tools and other authorized items to inmates.
Took prisoners into custody and escorted to locations within and outside facility.
Conducted fire, safety and sanitation inspections.
Guarded facility entrances to screen visitors.
Distributed commissary items and dispensed prescribed medication to prisoners.
Instructed inmates in work assignments and explained tasks.
Implemented defensive tactics and physical restraints to maintain safety and security of facility.
Reported on quality of inmate work and violations committed by prisoners.
Conducted investigations of crimes committed within prison.
Loss Prevention Officer
AAFES Exchange
Fort Riley, KS
03.2024 - 10.2024
Monitored and inspected store entrances, exits, and checkout areas to detect shoplifting or other suspicious activities.
Investigated incidents of theft by identifying suspects, gathering evidence, and preparing detailed reports.
Responded to alarms, emergency situations, and safety concerns in a timely manner.
Analyzed video surveillance footage to identify potential criminal activity.
Inspected merchandise for signs of tampering or damage.
Conducted internal investigations into employee theft or policy violations.
Interacted with customers in a professional manner when confronting suspected theft cases.
Provided training to staff on loss prevention policies and procedures.
Ensured compliance with all local laws related to Loss Prevention.
Participated in the development of operational strategies for reducing shrinkage levels.
Assisted in the implementation of new technologies such as electronic article surveillance systems or CCTV cameras.
Developed relationships with local law enforcement agencies to facilitate information sharing regarding criminal activity.
Collaborated with store personnel on the execution of security plans during special events.
Performed regular security audits to ensure policies are being followed correctly.
Maintained accurate records of losses due to shoplifting or fraud.
Reviewed inventory discrepancies and took corrective action as necessary.
Prepared daily reports detailing any incidents that occurred during shift hours.
Assisted store managers in creating schedules for coverage of vulnerable areas within the store.
Adhered strictly to all company policies related to Loss Prevention operations.
Provided customer service assistance when needed during peak shopping times.
Implemented effective methods for deterring shoplifters from entering premises.
Prepared security reports to document and log theft, accidents and safety violations.
Monitored and supervised customer's activities in store to detect signs of attempted theft.
Used computers and software to generate concise reporting.
Watched for customer and employee theft, identifying shoplifters and signs of dishonesty.
Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
Responded to emergencies to mitigate safety hazards, fires and threats to life or property.
Completed security forms to document losses of property or personal injury.
Identified and reported security threats, reducing unsafe conditions or hazards.
Patrolled perimeter of property to observe and identify potential security risks and undesirable conditions
Responded to crowd control situations to maintain safe environment.
Responded calmly and promptly to emergency conditions, safety hazards, and threats to life or property.
Investigated complaints and concerns to remedy unsafe situations.
Escorted undesirable persons off property to minimize security violations.
Served as team lead for safety and loss prevention operations, teaching fellow employees various methods to prevent theft.
Monitored employees entering and leaving property, inspecting parcels or packages.
Prepared and reviewed paperwork associated with audits, shortage control programs, apprehensions, and disposition.
Implemented both individual and group training for executive and loss prevention personnel.
Maintained familiarity with disaster and emergency policies to respond immediately to alarms or calls for help.
Calculated response to detected theft attempts on basis of age and behavior of suspected perpetrator, erring on side of caution to insulate company from liability.
Furnished insights and collaborated with leadership to develop loss prevention policies and initiatives.
Educated employees on anti-theft techniques and awareness.
Maintained a safe and secure environment for customers and employees.
Enforced access controls to restricted areas to prevent unauthorized entry.
Conducted exit inspections of staff and contractors to prevent internal theft.
Assisted in developing and updating loss prevention policies and procedures.
Managed physical security systems, including alarm systems and locks.
Provided friendly and professional assistance to employees, visitors and customers.
Maintained high levels of alertness throughout shifts.
Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Monitored building and property entrances and exits to detect intrusions and protect assets.
Truck Operator
US Army
Fort Riley, KS
01.2022 - 01.2024
Loaded and unloaded cargo from trucks using a forklift.
Maintained accurate records of shipments, including weight, contents, and destination.
Followed all applicable laws and regulations governing the transportation of hazardous materials.
Communicated with dispatchers via two-way radio or cellular phone regarding delivery instructions.
Performed minor repairs on vehicles such as changing tires and checking fluid levels.
Inspected truck before and after each trip to ensure proper functioning of brakes, lights, wipers, horn and other safety equipment.
Ensured that cargo was properly secured in order to prevent shifting during transit.
Assisted in loading and unloading freight at customer sites when required.
Adhered to company policies for safe driving practices, vehicle maintenance, log books and paperwork completion.
Delivered goods on time within designated route parameters while maintaining a high level of customer service.
Performed pre-trip inspections prior to beginning shift in order to ensure vehicle is running safely and efficiently.
Reported any mechanical problems encountered during trips immediately upon return to terminal.
Maneuvered vehicles into loading or unloading positions following appropriate safety procedures.
Secured loads using appropriate tie downs or straps ensuring secure transport without damage.
Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
Loaded, balanced and secured product to safely transport goods.
Verified accuracy of shipping documents prior to departure from terminal or customer site.
Responded promptly to traffic delays or detours due to construction or accidents.
Provided feedback on road conditions and any issues encountered during trips.
Communicated regularly with dispatch personnel about load status updates.
Operated tractor trailer combinations over specified routes according to established schedules.
Inspected truck for defects and safe operating condition before, during and after trips.
Hooked and unhooked trailers from tractor and converter dollies.
Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
Conducted daily DOT pre-trip inspections according to set checklist.
Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
Processed shipment documents neatly and efficiently for each load.
Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
Planned efficient routes and adjusted strategies based on current weather and traffic information.
Used pallet jack and forklift to load and unload products at distribution centers and route locations.
Performed regular inspections and completed vehicle repairs.
Reacted decisively and quickly to protect spoilage.
Managed unexpected emergencies and route changes with calm and professionalism.