Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brian Skinner

Rogers,AR

Summary

Detail-oriented Corporate Banking Professional with a strong foundation in banking operations, sales, lending, and remote customer service. Complemented by a proven ability to ensure operational excellence through cross-functional collaboration in fast-paced, highly regulated environments. Offering a unique blend of operational precision and client-facing experience, with a track record of remote productivity.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Embroidery Manager

Thread Slingers
Pea Ridge, AR
05.2021 - 05.2025
  • Managed all aspects of an embroidery business, including operations, training, sales, invoicing, marketing, associate management, and customer relations.
  • Built and retained a loyal client base through consistent product excellence and outstanding service.

Branch Support Specialist/Deposit Doc and Data

Arvest Bank Group Inc.
Lowell, AR
03.2015 - 02.2021
  • Served as team lead for high-volume, high-security internal fund transfers, maintaining strict adherence to confidentiality and procedural standards.
  • Leveraged comprehensive banking knowledge from all my previous work areas within Arvest to support over 270 branches, resolving complex issues and inquiries for both customers and associates.
  • Delivered consistent and timely productivity, support, and problem resolution while working remotely, showcasing compliance and self-motivation.
  • Acted as a key liaison between branch staff and corporate operations with all depository questions, ensuring policy adherence, and timely resolutions.
  • Maintained accurate records of all customer interactions and transactions.

Teller/Financial Sales Representative

Arvest Bank Group Inc.
Bentonville, AR
04.2012 - 03.2015
  • Excelled in promoting depository and lending products, earning the top regional Sales & Service Award recognition in my first 12 months.
  • Completed rigorous training in financial services, improving product expertise and sales acumen.
  • Provided high-quality service to corporate and individual clients, contributing to strong retention rates.

Education

High School Diploma -

Pea Ridge High School
Pea Ridge
05-2013

Skills

  • Digital & Retail Banking
  • Remote Client & Branch Support
  • Strategic Decision Support
  • Financial Data Interpretation & Reporting
  • Financial Software & Data Tools (CRM, MS Office, Statistical Tools)
  • Risk Management & Regulatory Compliance (FINRA, SEC, FDIC)

Certification

American Bankers Association

  • Branch Manager, Supervisor, Team Leader, Universal Banker, Retail Bank Operations level 1-4, Personal Banker, Small Business Banker, Customer Service Representative, and Bank Teller

Arvest Bank

  • Retail Bank Operations Certification completer, 2014 Sales & Services Award, Fundamentals of Lending, Customer Focused Banking 1 & 2, Arvest University, Teller, FSR, and Supervisor Training, NMLS Certification

Timeline

Embroidery Manager

Thread Slingers
05.2021 - 05.2025

Branch Support Specialist/Deposit Doc and Data

Arvest Bank Group Inc.
03.2015 - 02.2021

Teller/Financial Sales Representative

Arvest Bank Group Inc.
04.2012 - 03.2015

High School Diploma -

Pea Ridge High School
Brian Skinner