Brian Smiley
Madisonville,USA
Summary
Licensed in life and health insurance across several states, excelling in client education and support. Strong communicator who simplifies complex policies and actively listens to clients during sensitive transitions, fostering trust and long-term relationships.
Overview
1
1
Certification
23
23
years of professional experience
Work History
Technician
Jarvis Food Equipment
Evansville, Indiana
10.2025 - Current
- Maintained and repaired food service equipment for optimal performance.
- Conducted regular inspections to ensure safety compliance in equipment usage.
- Collaborated with team members to troubleshoot technical issues, ensuring timely resolution and minimal downtime.
- Provided training on equipment operation and maintenance to new staff.
- Documented repair and maintenance activities accurately for records.
- Managed inventory of tools and replacement parts in storage area.
- Estimated costs for labor and materials for projects, effectively communicating value to clients to support informed decision-making.
- Relayed safety guidelines to clients, enhancing their understanding of new equipment and promoting safe usage practices.
Life and Health Insurance Agent
Family First Life Insurance
04.2019 - 10.2025
- Interview clients to review their finances, health, and goals to recommend the right coverage.
- Sell policies: Explain premiums, terms, and benefits for life and health plans.
- Manage underwriting: Help clients fill out applications and complete required medical or financial paperwork.
- Serviced accounts by answering billing questions, updating beneficiaries, and conducting annual policy checkups.
- Empathy: Listening to clients during sensitive life changes or claims.
- Explaining complex policy rules in simple terms.
- Drove self-motivation to build client base in commission-based environment.
- Prospected new clients through networking and referrals, expanding client base.: Prospect new leads through networking, referrals, or phone calls.
- Stay compliant: Follow state insurance laws and privacy rules.
Biomedical Technician
Fresenius Kidney Care
Madisonville, KY
07.2016 - 04.2019
- Managed inventory and disinfection processes of RO water systems, maintaining compliance with health and safety standards.
- Served on hydraulic and electronic components of kidney dialysis machines to ensure operational reliability.
- Interpreted color and hand signals to facilitate effective communication in clinical settings.
Freight Railroad Conductor
CSX Transportaion
Jacksonville, FL
05.2003 - 07.2011
- Supervised train crews and coordinated switch engine operations to optimize freight handling.
- Ensured compliance with safety regulations and federal railroad administration standards.
- Conducted pre-departure inspections on all railcar equipment to guarantee safety.
- Facilitated loading, unloading, and assembly of trains to maintain operational flow in rail yard environments.
- Analyzed dispatch documents for operational clarity. and yardmaster instructions while collaborating with locomotive engineers.
- Received and transmitted critical information through radio and telephone communications.
- Interpreted bulletins, work orders, and switch lists to enhance operational clarity.
- Assisted train crews with car coupling and switching operations, ensuring timely minor railcar repairs.
Education
Upper secondary education -
Murray State University
Murray, KY01-2015
Some College (No Degree) - Associate's degree
Madisonville Community College
Madisonville, KYSkills
- Technical equipment knowledge
- Troubleshooting skills
- Hardware installation proficiency
- Software installation
- Documentation and reporting
- Regulatory compliance
- Standards implementation
- Analytical skills
- Problem solving
- Customer support
- Equipment training programs
- Communication skills
- Team collaboration
- Organizational capabilities
- Detail orientation
- Attention to detail
- Multitasking capabilities
- Time management
- Sales strategies
- Customer relationship management
- Windows proficiency
- Microsoft Office suite
- Computer skills
- Operating systems expertise
- Work under pressure
- Performance improvement
- Manufacturing processes
- English proficiency
- Work under pressure
- Documentation and reporting
- Multitasking capabilities
- Technical equipment knowledge
Certification
- EPA Universal Certification, 12/01/13, Present
- Life Insurance License
- EPA Certification
- EPA Refrigeration Certification
- EPA Type II
- EPA Type I
- Driver's License, 10/01/22, 06/01/29
Additional Information - Work Authorization
Authorized to work in the US for any employer
Timeline
Technician
Jarvis Food Equipment
10.2025 - Current
Life and Health Insurance Agent
Family First Life Insurance
04.2019 - 10.2025
Biomedical Technician
Fresenius Kidney Care
07.2016 - 04.2019
Freight Railroad Conductor
CSX Transportaion
05.2003 - 07.2011
Upper secondary education -
Murray State University
Some College (No Degree) - Associate's degree
Madisonville Community College