Brian Smith
Minneapolis,MN
Summary
Smooth Banquet Server with diverse event experience, attention to detail and friendly personality. Successful at handling food and beverage services while bussing tables and fulfilling customer requests. Track record of success in events with different guest sizes, menus and presentation requirements.
Overview
22
22
years of professional experience
Work History
Catering Food Server
Deco Catering
01.2011 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Set up banquet tables and chairs based on event requirements.
- Carried out professional service, retaining polite and friendly approach at all times.
- Provided friendly, courteous service to create memorable moments for guests.
- Arranged linens and table settings according to seating plan and event theme.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
- Maintained flexible work schedule to meet event needs.
- Worked with banquet manager to coordinate event set up and schedule.
- Responded to guest inquiries and requests promptly and courteously.
- Addressed customer complaints quickly and professionally to avoid negative reviews and loss of business.
- Elevated customer satisfaction through followup and enthusiastic customer service.
Banquet Food Server
Temple Of Israel/ Sheila's
05.2001 - 01.2011
- Set up banquet tables and chairs based on event requirements.
- Carried out professional service, retaining polite and friendly approach at all times.
- Provided friendly, courteous service to create memorable moments for guests.
- Arranged linens and table settings according to seating plan and event theme.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
- Maintained flexible work schedule to meet event needs.
- Worked with banquet manager to coordinate event set up and schedule.
- Responded to guest inquiries and requests promptly and courteously.
Education
Bachelor of Science - Marketing
Metro State University
1300 Harmon Place Minneapolis06.2005
High School Diploma -
Holy Angels Academy
Richfield, MN06.1978
Skills
- Banquet Coordination
- Cool Under Pressure
- Hospitality and Accommodation
- Conflict and Complaint Resolution
- Warm and Friendly
- Event Cleanup
- Set Up and Clean Buffets
- Menu Knowledge
- Plates Presentation
- Table Setting Knowledge
- Time Management
Additional Information
Volunteering in Community Outreach is a passion of mine.
- Basilica of St. Mary Outreach 22 years
- Groveland Food Shelf 9 years
- Free Bikes For Kids 7 years
- Make A Wish 12 years -Volunteer of the month
- Many years of coaching youth sports
- Salvation Army volunteer
Timeline
Catering Food Server
Deco Catering
01.2011 - Current
Banquet Food Server
Temple Of Israel/ Sheila's
05.2001 - 01.2011
Bachelor of Science - Marketing
Metro State University
High School Diploma -
Holy Angels Academy
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