Summary
Overview
Work History
Education
Skills
Timeline
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Brian Smith

Brian Smith

Meridian,ID

Summary

Dynamic professional with a proven track record at Graton Resort & Casino and Target, excelling in guest service and till counting. Skilled in training and development, I thrive in team environments, demonstrating exceptional communication and analytical thinking. Achieved enhanced customer satisfaction through meticulous attention to detail and a commitment to excellence.

Overview

5
5
years of professional experience

Work History

Valet Parking Attendant

Graton Resort & Casino
03.2021 - Current
  • Maintained accurate records of parked vehicles'' locations within the designated area, ensuring faster retrievals.
  • Demonstrated excellent driving skills, safely navigating through busy traffic conditions while transporting vehicles.
  • Contributed to positive guest experiences by offering prompt assistance and addressing concerns effectively.
  • Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
  • Assisted in training new employees, sharing best practices for safe driving techniques and exceptional customer service skills.
  • Ensured vehicle safety by performing thorough inspections before and after each parking assignment.
  • Collaborated with hotel staff to ensure seamless communication regarding guest arrivals and departures.
  • Assisted guests with luggage, maintaining a courteous and professional demeanor at all times.
  • Parked and retrieved automobiles, successfully driving both manual and automatic vehicles.
  • Handled cash, made accurate change and maintained balanced cash drawer.
  • Upheld company policies consistently, ensuring adherence to dress code, punctuality, and professional conduct standards among staff members.

Sales Associate

Target
10.2019 - 03.2021
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Solved customer challenges by offering relevant products and services.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Education

Elsie Allen High School
Santa Rosa, CA
06.2020

Skills

Verbal comprehension

  • Strong Work Ethic
  • Customer Service-Oriented
  • Patience and Tolerance
  • Organizational abilities
  • Effective problem solving
  • Teamwork and Collaboration
  • Attention to Detail
  • Reliability
  • Team Collaboration
  • Adaptability and Flexibility

Timeline

Valet Parking Attendant

Graton Resort & Casino
03.2021 - Current

Sales Associate

Target
10.2019 - 03.2021

Elsie Allen High School

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