Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Brian Smolen

Summary

Seasoned Warehouse Manager with a proven track record at Electric Supply Inc., excelling in warehouse operations and team leadership. Expert in optimizing warehouse layouts and enhancing team productivity, leading to a significant increase in efficiency. Recognized for exceptional mentoring skills and adept at problem-solving, consistently achieving company goals with innovative solutions.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Warehouse Manager

Electric Supply Inc.
Phoenix, AZ
04.2012 - 09.2024
  • Communicated regularly with other departments regarding supply chain activities.
  • Drafted policies related to storage space utilization and distribution operations.
  • Generated warehouse shipping documents, packing lists and invoices.
  • Organized regular cycle counts of physical inventory to ensure accuracy of system data.
  • Planned and implemented efficient warehousing systems for incoming and outgoing goods.
  • Handled departmental scheduling to maintain proper staffing for shifts.
  • Created and enforced policies and procedures for entire logistics team.
  • Supervised activities of workers engaged in receiving, storing and shipping products or materials.
  • Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
  • Prepared inventory for shipment by attaching tags and labels.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Resolved customer complaints related to product quality or delivery issues.
  • Conducted regular audits of warehouse operations to identify areas of improvement.
  • Implemented and planned warehouse safety and security programs and activities.
  • Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
  • Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
  • Led warehouse layout optimization projects, improving workflow and space utilization.
  • Developed strategies to optimize workflow processes in order to maximize productivity.
  • Examined invoices and shipping manifests for conformity to tariff and customs regulations.
  • Coordinated cross-training programs for warehouse staff to ensure flexibility and coverage.
  • Maintained up-to-date knowledge of safety regulations and ensured compliance with them at all times.
  • Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
  • Negotiated with carriers and warehouse operators for services and preferential rates.
  • Managed overall budgeting for warehouse operations including labor costs and equipment maintenance expenses.
  • Conducted periodic audits of the warehouse environment to identify any potential hazards or risks.
  • Identified opportunities to reduce cost and improve productivity.
  • Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
  • Consistently met company and department objectives within budget and time constraints.
  • Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
  • Developed and documented standard and emergency operating procedures for receiving and shipping products or materials.
  • Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
  • Established and maintained good relations with customers, vendors, and transport companies.
  • Implemented on-the-job training activities to cross-train employees on various tasks.
  • Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
  • Analyzed various aspects of corporate logistics to determine most cost-effective or efficient means of transporting products.
  • Facilitated team meetings to communicate goals, updates, and solicit feedback for continuous improvement.
  • Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
  • Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
  • Processed requests and supply orders and pulled materials to successfully prepare orders.
  • Operated forklifts to fill or empty overhead spaces.
  • Increased productivity through cross-training and thorough training of both current employees and new hires.
  • Monitored staff performance, identified areas for improvement, and provided training as needed.
  • Partnered with leadership team to resolve order management challenges, safety or regulatory issues.
  • Managed the disposal of surplus, damaged, or obsolete inventory in accordance with company policies.
  • Utilized inventory management software to track stock levels and maintain accurate records.
  • Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
  • Directed investigations to verify and resolve customer or shipper complaints.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Completed day-to-day duties accurately and efficiently.
  • Recognized by management for providing exceptional customer service.
  • Maintained updated knowledge through continuing education and advanced training.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Warehouse Lead

Arizona Wholesale Supply
Phoenix, AZ
11.2004 - 01.2012
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
  • Utilized forklift to move inventory items.
  • Disposed of debris and hazardous materials properly to avoid contamination.
  • Packaged finished products for shipping by shrink-wrapping, boxing and labeling.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
  • Monitored incoming shipments for quality assurance purposes and organized storage areas accordingly.
  • Cooperated with other departments throughout organization when needed in order to achieve desired results.
  • Facilitated communication between managers and staff regarding operational procedures and policies.
  • Operated forklift and pallet jack to transport heavy loads.
  • Placed products on conveyors for final wrapping and shipment.
  • Assisted with unloading trucks upon arrival of merchandise at the loading dock area.
  • Packed and unpacked items, checking breakables before stocking on shelves.
  • Received and counted stock items, recording data manually or on computer for inventory purposes.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Resolved any customer service issues related to orders picked up from the warehouse.
  • Staged and sorted products for loading.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Completed routine maintenance and repair.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.
  • Stocked shelves with merchandise to ensure availability of products for customers.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.

Education

High School Diploma -

Greater Area Johnstown Vocational And Technical
Johnstown, PA
06-1991

Skills

  • Warehouse operations
  • Storage management
  • Hiring and training
  • Warehouse layout optimization
  • Employee scheduling
  • Heavy lifting
  • Forklift operations
  • Goal setting
  • Warehouse auditing
  • Team building and leadership
  • Shipping and receiving
  • Mentoring and training
  • Delegating work
  • Problem-solving
  • Workforce management
  • Loading and unloading
  • Warehouse operation oversight
  • Supplies inventory
  • Verbal and written communication

Certification

  • Know your talents management development series
  • Know your talents ProScan mentorship
  • forklift trainer

References

References available upon request.

Timeline

Warehouse Manager

Electric Supply Inc.
04.2012 - 09.2024

Warehouse Lead

Arizona Wholesale Supply
11.2004 - 01.2012

High School Diploma -

Greater Area Johnstown Vocational And Technical

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Brian Smolen