Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
Increased sales YOY by 40%, increased Fixed Ops by 35% YOY
General Manager
Keyes Hyundai
04.2017 - 07.2023
Implemented new programs, such as the community outreach program, to boost employee retention and reduce turnover and increase neighborhood involvement
Increased revenue streams by lowering costs, managing schedules, and conducting variance and risk analysis to identify and correct problems
Worked directly with management in the parts, service and sales departments to brainstorm, discuss strategy, and mitigate any possible issues
1 in the Western Region 5 straight years
Increased annual net profit from $2.1 million in 2016 to $14.2 million in 2021 and pacing $19.7 million in 2022.
General Sales Manager
Keyes Hyundai
08.2008 - 04.2017
Led the sales department to become #1 dealer in the Western Region for 10 years
Implemented new inventory management procedures that enabled us to grow from 40-50 cars per month to 400
Kept track of the performance of the sales team, analyzed sales data, and reported findings to the General Manager for continued improvement in sales all areas of the sales process
Hire, trained and motivated a team of 40 people in all departments in sales
Sales, BDC, Finance and sales managers.
Finance Director
Keyes Woodland Hills Honda
11.2005 - 08.2008
Increased revenue by 95% by assisting with operations management, including sales and marketing efforts
Oversaw a team of 4 finance managers
Increased PVA 60% YOY
Generated financial statements and assisted with account closing procedures each month
Assisted department staff with clerical and administrative tasks
Prepared financial pages for senior management to review.
Finance Manager
Keyes Woodland Hills Honda
09.2003 - 11.2005
Packaged deals correctly through cross-functional collaboration with the controller and title clerk
Implemented revenue-generating strategies that resulted in a profit increase of 70%
Typed 80-90 deals per month with a per vehicle average of $2247
Reduced risk by analyzing loan submissions and following all established guidelines and procedures
Improved financial performance metrics by leveraging networking opportunities to build long-term relationships.
Salesperson
Hamer Toyota
09.2002 - 08.2003
Promoted the conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs
Elicited information from customers by asking open-ended questions and assisting them in selecting appropriate merchandise
Provided each customer with top-notch, personalized service and courteous support to increase sales and customer satisfaction