Brian Spitz
Clifton Springs,NY
Summary
Proactive and goal-oriented professional with exceptional time management and problem-solving skills. Recognized for reliability and adaptability, demonstrating a swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and make valuable contributions to organizational growth.
Overview
17
17
years of professional experience
Work History
Heavy Equipment and Pavements Craftsman/Shop NCOIC
US Air Force Reserve
08.2018 - Current
- Inspected, maintained, and repaired heavy equipment such as dump trucks, loaders, bulldozers, excavators, graders, skid steers, rollers, and cranes
- Operated tractor-trailer combinations, transporting construction equipment and materials
- Operated heavy machinery to pave and maintain roads, parking lots, and other surfaces
- Conducted Preventative maintenance on pavement surfaces to ensure longevity and safety
- Coordinates and plans work requirements with other civil engineering and base agencies
- Performs site visits to proposed work sites to determine resource requirements
- Applies engineered performance standards to plan and estimate jobs
- Determines the type and application of equipment for use in various construction, maintenance, and repair operations
- Assisted in construction projects by operating equipment and overseeing flexible and rigid pavement installations
- Follow US Air Force and OSHA safety protocols and regulations to ensure a safe work environment for self and others.
- Planned projects by identifying necessary equipment, tools, and required assistance.
- Read and interpreted blueprints and construction documents to determine project directives.
- Demolished and removed old materials to make way for new builds.
- Collaborated with team members on large-scale projects, promoting efficient division of labor and successful completion within deadline constraints.
- Streamlined project timelines by effectively managing multiple tasks and prioritizing workloads.
- Delivered outstanding service during project consultations, resulting in a high rate of repeat business and client satisfaction.
- Spearheaded creative problem-solving initiatives that resulted in innovative solutions for complex design challenges.
- Mentored junior craftsmen, fostering a supportive learning environment and encouraging professional growth.
Dump Truck Driver/Laborer
A. Dotson Excavation and Landscaping
04.2022 - Current
- Operated and maintained dump trucks and various-size trailers to transport materials to and from job sites
- Loaded and unloaded materials such as dirt, gravel, asphalt, and construction debris
- Assisted in construction projects by performing various labor tasks as needed
- Maintained cleanliness and organization of truck and work area
- Communicated effectively with team members to coordinate tasks and complete projects efficiently
- Adhered to all safety regulations and practices to ensure asafe work environment.
- Inspected truck equipment and supplies such as tires, lights, brakes, gas, oil, and water.
- Maintained a safe work environment by adhering to company safety protocols and traffic regulations during transport.
- Maneuvered trucks to correct locations for material drops, working with large equipment operators to correctly position loads for best distribution.
- Ensured compliance with local, state, and federal regulations regarding cargo transport, avoiding penalties and legal issues.
- Maintained truck logs or time recordings as required by state and company policies and regulations.
- Fastened chains, straps, covers, and binders to secure load during transit.
Service Advisor/Dispatcher
Victory Honda of Ontario
06.2015 - 04.2022
- Coordinated with customers to schedule service appointments and provide repair cost estimates
- Communicated with service technicians to assign work orders and ensure timely completion of repairs
- Managed inventory of parts and supplies to ensure availability for service requests
- Provided constant line of communication with customers updating them on vehicle repair status
- Resolve customer concerns and complaints in a professional and timely manner.
- Maintained accurate records of service history and customer information
- Collaborated with the service team to streamline processes and improve customer satisfaction.
- Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
- Reduced wait times with efficient coordination of service tasks among technicians.
- Provided exceptional customer service, resolving complaints diplomatically and efficiently.
- Ensured high-quality service delivery by closely monitoring work progress and promptly addressing any issues or concerns.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Achieved high customer ratings by consistently exceeding expectations in all aspects of service advising.
- Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
- Streamlined appointment scheduling for improved efficiency and increased daily appointments.
- Collaborated with parts department to expedite necessary repairs, minimizing downtime for customers'' vehicles.
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
Automotive Service Technician
Victory Honda of Ontario
01.2008 - 06.2015
- Conducted routine maintenance tasks such as oil changes, tire rotations, and fluid checks
- Used diagnostic tools and equipment to pinpoint issues and provide accurate solutions
- Able to read detailed schematics and flow charts to diagnose and repair vehicle engine system malfunctions, electrical system failures and hydraulic system issues
- Ensured all repairs were completed efficiently and accurately to guarantee customer satisfaction and safety
- Interacted with customers to explain repair processes, answer questions and provide recommendations for future maintenance.
- Completed customer orders and warranty services according to manufacturer specifications.
- Troubleshoot and diagnose faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Maintained a clean, organized, and safe work environment to promote optimal productivity and adherence to safety standards.
- Increased repeat business through exceptional customer service and high-quality workmanship on all repairs.
- Contributed to team success by sharing technical expertise during challenging diagnostic scenarios or difficult repairs.
- Boosted revenue through upselling additional services after careful evaluation of each client's unique needs.
- Aligned systems with manufacturer specifications through skilled calibration.
- Performed safety and emissions inspections.
Education
Some College (No Degree) - Construction Technology
Community College of The Air Force, University of Maryland Global Campus
College Park, MDCDL Class A
Tractor Trailer Driving School
Fort Indiantown Gap, PA05.2021
Organizational Leadership
Non-Commissioned Officer School
Online10.2020
Organizational Leadership
Airmen Leadership School
Minot, ND08.2019
High School Diploma -
Canandaigua Academy
Canandaigua, NY08.1994
Skills
- Safety Policies
- Heavy Equipment Operation
- Customer Service
- Problem-solving abilities
- Goal-Oriented
- Time Management
- Team Leadership
- Project Management
- Strategic Planning
- Client Relations
Timeline
Dump Truck Driver/Laborer
A. Dotson Excavation and Landscaping
04.2022 - Current
Heavy Equipment and Pavements Craftsman/Shop NCOIC
US Air Force Reserve
08.2018 - Current
Service Advisor/Dispatcher
Victory Honda of Ontario
06.2015 - 04.2022
Automotive Service Technician
Victory Honda of Ontario
01.2008 - 06.2015
CDL Class A
Tractor Trailer Driving School
Some College (No Degree) - Construction Technology
Community College of The Air Force, University of Maryland Global Campus
Organizational Leadership
Non-Commissioned Officer School
Organizational Leadership
Airmen Leadership School
High School Diploma -
Canandaigua Academy
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is not the key to happiness. Happiness is the key to success. If you love what you are doing, you will be successful.
Albert Schweitzer
Recent Projects
- Airfield Man-gate with 60 ft sidewalk, 09/2024
- Trailered Vehicle Operation Test Site, 09/2024
- Loading Dock Ramp Repair, 09/2024
- Multiple Roadway Pothole repairs, 09/2024
Project Activities
- Remove a portion of the existing fence, excavate and prep the area for concrete, place concrete forms, level and finish the concrete sidewalk, install gate posts and a man-gate, and secure the fence area.
- Clean and prep 280 ft x 80 ft area for crack repair and sealant. Cut and repair two existing potholes with cold-mix. All parking lot cracks were sealed using Flex-a-Fill hot crack sealant, and pavement sealing procedures were performed. Painted marking lines for the test site.
- Removed existing broken loading dock ramp and prepped area for new ramps. Poured new concrete ramps, finished the surfaces, and sealed them.
- Cut and repair multiple parking lot potholes using cold mix asphalt.
Leadership Experience
09/2021-2024, Scheduled and monitored 8 escorts for needed airfield repairs, ensuring both base and FAA regulations and standards were upheld with no mishaps over 6 months. Oversaw Pre-engineered building sidewalk, driveway, and fence construction, leading 14 team members to completion of buildings, 8 driveways, 4 doorway concrete slabs, and fencing for 4 secure areas. Led team of 8 members over 6 months covering 10 miles of road repair, 1 parking lot pavement replacement, multiple sidewalk repairs, road drainage, and trench box installation. As SME (subject matter expert) led a shop of 15, to accomplish 458 job taskings in six months consisting of but not limited to, roadway constructions, utility excavations and installations, a civil engineering equipment yard move, multiple site set-ups from bare bones to fully operational, and other needed base repairs.
Recent Projects
- Airfield Man-gate with 60 ft sidewalk, 09/2024
- Trailered Vehicle Operation Test Site, 09/2024
- Loading Dock Ramp Repair, 09/2024
- Multiple Roadway Pothole repairs, 09/2024
Project Activities
- Remove a portion of the existing fence, excavate and prep the area for concrete, place concrete forms, level and finish the concrete sidewalk, install gate posts and a man-gate, and secure the fence area.
- Clean and prep 280 ft x 80 ft area for crack repair and sealant. Cut and repair two existing potholes with cold-mix. All parking lot cracks were sealed using Flex-a-Fill hot crack sealant, and pavement sealing procedures were performed. Painted marking lines for the test site.
- Removed existing broken loading dock ramp and prepped area for new ramps. Poured new concrete ramps, finished the surfaces, and sealed them.
- Cut and repair multiple parking lot potholes using cold mix asphalt.
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