Brian Staggs
Jarrell
Summary
Adept and resourceful HVAC Service Technician with a proven track record at McCullough Heating and Air, showcasing expertise in system maintenance, sales, and client relationship development. Achieved NATE certification and excelled in sales proposals, and customer satisfaction. Demonstrates a commitment to continuous learning and excellence in both technical and interpersonal skills. Extensive knowledge for efficiency in troubleshooting, diagnosing and repairing HVAC systems. Excellent time management, communication and multitasking abilities paired with proficiency in installation operations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
HVAC Service Technician
McCullough Heating and Air
11.2022 - Current
- Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.
- Increased longevity of HVAC systems by performing preventive maintenance.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Calibrated equipment to achieve maximum efficiency.
- Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
- Filled out detailed work orders for each job completed.
- Worked overtime, holidays and weekends to accommodate company needs.
- Kept accurate records of time and materials used for each job to compile into service reports.
- Informed each client of their options regarding replacing or repairing the system, then turned over job to sales according to clients wishes.
HVAC Service Technician
American Air Systems
05.2018 - 06.2022
- Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Traveled to job sites for both scheduled and emergency appointments.
- Obtained my NATE certification while employed with the company.
- Worked overtime, holidays and weekends to accommodate company needs.
- Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
- Focused on building my sales experience along with my technician knowledge.
Education
Lafayette High School
Lexington, KYSkills
- Continuity testing
- Energy management
- Thermostat installation
- System tune up
- Leak testing
- Sales proposals
- Client relationship development
- System maintenance
- Cooling systems maintenance
- Service Titan
Certification
- North American Technician Excellence (NATE) Certification - North American Technician Excellence, Inc.
Timeline
HVAC Service Technician
McCullough Heating and Air
11.2022 - Current
HVAC Service Technician
American Air Systems
05.2018 - 06.2022
- North American Technician Excellence (NATE) Certification - North American Technician Excellence, Inc.
Lafayette High School
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