Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brian Starling

McKinney

Summary

Loss Prevention professional with extensive experience in creating effective programs that minimize theft, loss, and waste in corporate settings. Strong investigative and communication skills facilitate the collection of critical information and evidence. Proven ability to forge strategic partnerships that align with business goals. Demonstrated leadership in recruiting, training, and retaining high-performing teams. Energetic, detailed, and influential Loss Prevention Director and Consultant with a proven track record in developing programs to reduce theft, loss, and waste in corporate environments. Exceptional investigation, interviewing, and communication skills are needed to obtain valuable information and evidence. Builds strategic alliances in support of business initiatives. Compelling leader with a history of hiring, developing, and retaining high-performance teams of skilled professionals. Energetic, detailed and influential Loss Prevention Director and Consultant with a proven track record in developing programs to reduce theft, loss and waste in corporate environments. Exceptional investigation, interviewing and communication skills to obtain valuable information and evidence. Builds strategic alliances in support of business initiatives. Compelling leader with a history of hiring, developing and retaining high-performance teams of skilled professionals.

Overview

30
30
years of professional experience

Work History

Territory Loss Prevention Manager

Claire's Boutique
Dallas
08.2022 - Current
  • Facilitated the development of employee training programs focusing on loss prevention topics, including shoplifting awareness, and fraud detection methods.
  • Communicated feedback to store management concerning Loss Prevention protocol risks and violations.
  • Conducted investigations into suspected internal and external theft cases, including interviewing personnel and witnesses.
  • Presented investigation conclusions, pinpointed opportunities for enhancement, and recommended future prevention methods to bolster loss prevention tactics.
  • Responded calmly and promptly to emergency conditions, safety hazards, and threats to life or property.
  • Managed physical security systems, including alarm systems and locks.
  • Reviewed and analyzed loss prevention data to identify trends and areas of improvement.
  • Conducted regular audits of high-risk departments to ensure merchandise security.
  • Reviewed operational processes for potential vulnerabilities, advocating actionable solutions to bolster overall security measures and optimize operational performance.

Store Manager

Harbor Frieght Tools
Dallas
02.2020 - 08.2022
  • Assessed operational efficiency of the store's departments.
  • Resolved customer complaints in a timely manner.
  • Recruited, trained and supervised new employees.
  • Identified opportunities for cost savings through waste reduction initiatives.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Evaluated store performance and incorporated feedback to implement improvement plans.

Regional Loss Prevention Manager

Payless Shoe source
Dallas
05.2014 - 10.2019
  • Assisted corporate headquarters with developing strategies and initiatives designed specifically for reducing losses at the regional level.
  • Conducted regular store audits to identify potential security risks and compliance issues.
  • Analyzed data from various sources to identify trends in losses or suspicious activities.
  • Collaborated with local law enforcement agencies on investigations involving criminal activity in the area.
  • Provided guidance and assistance to store managers regarding best practices for loss prevention.
  • Trained store personnel on proper loss prevention protocols and procedures.
  • Reviewed internal processes related to inventory management and cash handling, to ensure accuracy and efficiency.
  • Developed and implemented a comprehensive regional loss prevention program to reduce shrinkage, increase safety, and improve asset protection.
  • Assessed crime statistics and created action plans to avoid theft and loss in stores.
  • Investigated and resolved internal theft cases in collaboration with HR departments.
  • Managed physical security systems, including alarm systems and locks.

Regional Manager Investigations

Macy's
Dallas
09.2006 - 05.2014
  • Collaborated closely with the Human Resources department on matters related to employee relations and dishonest employees.
  • Responsible for driving a successful Internal Investigations program through awareness, training, and keeping up to date on current trends.
  • Assisted in the creation of multiple Loss Prevention Policies and updates.
  • Assisted with inventory and execution, as well as inventory investigations during reconciliation.
  • Assisted in identifying, presenting, and resolving operational and loss prevention deficiencies, creating shrink.

Loss Prevention Manager

Foley's Department Store
Austin
01.1995 - 09.2007
  • I was responsible for all areas of Loss Prevention and Safety in various locations as a Loss Prevention Manager.
  • I worked in multiple high-risk locations across Texas, reducing shrink and increasing profitability in all assigned locations.
  • Worked closely with store leadership teams as well as District, Regional, and Corporate Offices to be successful.

Education

History

Blinn College
Brenham, TX

Skills

  • Operational audits
  • Risk assessment
  • Team leadership
  • Cost reduction
  • Interviews and interrogations
  • Workplace safety
  • Investigation techniques
  • Operational analysis
  • Retail theft investigations
  • Law enforcement collaboration

Timeline

Territory Loss Prevention Manager

Claire's Boutique
08.2022 - Current

Store Manager

Harbor Frieght Tools
02.2020 - 08.2022

Regional Loss Prevention Manager

Payless Shoe source
05.2014 - 10.2019

Regional Manager Investigations

Macy's
09.2006 - 05.2014

Loss Prevention Manager

Foley's Department Store
01.1995 - 09.2007

History

Blinn College