Qualified Mental Health Worker with solid background in mental health care. Successfully supported patients through crisis intervention and therapeutic techniques, fostering stable environment. Demonstrated strong communication and empathy in diverse settings, ensuring effective patient engagement and support.
Overview
12
12
years of professional experience
Work History
Direct Support Staff
A Better Way Services
02.2022 - Current
Managed challenging behaviors through effective communication, de-escalation techniques, and crisis intervention strategies.
Assisted clients with daily living tasks for increased autonomy and satisfaction.
Participated in ongoing training programs to enhance knowledge base and stay current on best practices within the field.
Provided transportation assistance as needed, enabling clients to access appointments, resources, or recreational activities safely.
Improved client well-being by providing emotional support and fostering strong relationships.
Advocated for clients'' rights, ensuring they receive appropriate services, accommodations, and support in line with their individual needs.
Direct Support Professional
Aimes Consulting/Aimes Homes
05.2014 - 02.2022
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
Security Manager
Chuys Mesquite Broiler
04.2013 - 08.2018
Managed a team of security personnel, providing regular training for improved performance and professional growth.
Oversaw team of security officers and managed scheduling and performance evaluations.
Maintained detailed records of security incidents, enabling proper analysis for future preventative measures.
Continuously updated knowledge on evolving security trends and best practices, incorporating relevant strategies to maintain a safe facility.
Kept team compliant with security protocols and appearance standards.
Reduced incidents of theft and vandalism by implementing advanced surveillance systems and access control measures.