Summary
Overview
Work History
Education
Skills
Spending time with family and friends. Fishing, bike riding, relaxing at the lake
Timeline
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Brian Stokes

Wills Point,TX

Summary

Throughout my work experience from the age of 16 to present, I have worked with many different types of people and different locations. Working with people is the main part of life and without it, life and work is difficult. My strengths have been built piece by piece during my journey in the work place. Managing and encouraging people to become who they are designed to be in this world. I have built relationships with many people throughout my work experience that are still thriving and growing today.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.


Seasoned Service Manager bringing many years of automotive and agriculture mechanical experience. Proficient in business practices, standards of operation and customer needs. Empowering leader with passion for developing teams with focus on exceptional service delivery and customer retention.

Overview

25
25
years of professional experience

Work History

Service Manager

Deen Kubota
08.2021 - Current
  • Manage technician in the shop to make sure repairs on tractor, turf equipment (lawnmowers), RTV (rough terrain vehicle), are performed properly, safely and in a timely manner.
  • Build relationships with employees that develop trust and reliability to company
  • Resolved customer complaints in professional and timely manner.
  • Developed and maintained positive relationships with customers to build rapport and trust.
  • Met with customers to discuss service needs and offer available solutions.
  • Monitored service staff performance and provided feedback for improvement.
  • Monitored inventory levels and placed orders to replenish stock.
  • Met with customers to discuss service needs and develop effective and practical solutions. Use wisdom to help customers make a wise decision, not just for the company, but for their own selves. Customers want an honest word, not the typical company answer.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Warehouse Manager/ Custodial Staff Supervisor

Wills Point ISD
12.2019 - 08.2021
  • Manage 20 custodians in a public school system during the COVID time period. Maintaining strict cleaning procedures with appropriate cleaning chemicals.
  • Stripping and waxing floors, cleaning carpets, light mechanical repairs to classrooms.
  • Warehouse distribution of paper products (copy paper, toilet paper, hand paper towels, and other office supplies.
  • Making deliveries within campus with fork lift.
  • Overseeing online auction of school equipment.
  • Working with auction winners to receive their purchase through appointments.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Completed bi-weekly payroll for 20 employees.
  • Interceded between employees during arguments and diffused tense situations.
  • Organized meetings for executives and coordinated availability of conference rooms for participants.

Director of Transportation

Wills Point ISD
06.2014 - 12.2019
  • Director over all school transportation of students to and from schools, homes, extra circular events.
  • Maintain bus routes and getting students to their location on time and safely.
  • Overseeing the repairs and condition of school buses and school owned vehicles for staff to travel in.
  • Created and managed budget for transportation department to cover expenses related to equipment, maintenance, personnel and vehicles.
  • Planned, scheduled and assigned [25] driver routes and workloads.
  • Dispatch bus routes. Drive bus routes as needed. I drove school buses for 12 years as a school district employee.
  • Conforming to CDL requirement for all school bus drivers, including myself.
  • Investigated and reported accidents involving transportation vehicles and coordinated accident claims with law enforcement and public transportation bureaus.
  • Developed and implemented initial and refresher safety training programs for department employees with focus on OSHA requirements.
  • Hired and promoted 50 personnel within transportation department to maintain adequate coverage and top talent.
  • Coordinated with principals and bus supervisors to achieve safe loading and unloading zones for school buses and safe vehicular and pedestrian traffic movement.
  • Liaised with bus maintenance staff to prepare for annual state bus inspections.
  • Instituted school bus purchasing program to enhance and improve annual budgeting process while retiring and selling older buses for additional revenue.
  • Provided recommendations to superintendent regarding changing school schedules and school cancellations due to weather conditions.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Organized records of vehicles, schedules and completed orders.
  • Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
  • Reduced worker accidents by implementing improved safety standards and monitoring procedures.
  • Coordinated driver dispatch to accomplish daily delivery requirements.

School Bus Mechanic

Wills Point ISD
12.2007 - 06.2014
  • Mechaniced and oversaw the operation of 30 school buses and approx 15 school owned vehicles.
  • Drive bus routes as needed. Sometimes every AM and PM bus route.
  • Diagnosed mechanical problems for repair or replacement.
  • Used specialized tools and equipment to diagnose and repair issues with diesel engines.
  • Handled repairs, replacing broken components and inspecting engines for wear and tear.
  • Performed preventive maintenance on diesel engines, preventing malfunctions.
  • Serviced and maintained engines by performing regular oil and filter changes.
  • Adhered to safety regulations while servicing vehicles, preventing injuries and accidents.
  • Conducted full operational compliance inspections before releasing vehicles for use.
  • Assessed equipment for damage, wear, battery life, and fluid levels.
  • Ordered new parts for broken belts, hoses and filters, resupplying inventory.
  • Collaborated with other mechanics to inspect diesel engines for signs of damage.
  • Determined cost-effective solutions to mechanical issues, saving company money.
  • Analyzed engine faults in buses and trucks, identifying potential causes and determining needed repairs.
  • Managed parts inventory and tracked status of recent orders to maintain tool and equipment stock.
  • Checked completed repairs in buses and trucks, confirming correct servicing procedures.

Automotive Service Technician

Rodeo Ford
08.2004 - 12.2007
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Maintained, repaired and cleaned special equipment.
  • Analyzed vehicle systems through print manuals and computer-aided testing to determine appropriate repair.
  • Assessed work orders and determined appropriate methods of repairs.
  • Repaired and replaced worn and damaged components.
  • Investigated customer complaints to identify cause of malfunctions.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Coordinated with parts department to determine availability of necessary components.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.

Automotive Service Technician

Murrey Motors
07.2003 - 08.2004
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Rebuilt automatic transmission
  • Ford certified diesel technician

Automotive Service Technician

Skyline Ford
08.1998 - 07.2003
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Ford master certified technician.
  • Automatic transmission specialist
  • Diesel engine (Powerstroke) certified

Education

Associate of Applied Science - Auto Mechanic

Brookhaven College
Dallas, TX
05.2020

Skills

  • Working with people and their challenges
  • Task Delegation
  • Train Workers
  • Staff Motivation
  • Leadership Development
  • Overseeing Technicians
  • Employee Supervision
  • Honest and Trustworthy
  • Compliance Enforcement
  • Motivational Leadership
  • Interpersonal Relationships
  • Mechanical Diagnostics

Spending time with family and friends. Fishing, bike riding, relaxing at the lake

This life that I live is not about me and what I can do.  It is about loving God and loving others.  I spend early morning hours in prayer and communion with my Father in heaven and love to go out and love others by sharing the truth of the gospel and seeing them set free and walk out their life.  My family is key to me.  We spend lots of time together doing life.  High school activities, camping trips, day trips to Texas and surrounding state parks, kayaking, dinner times and watching movies.

Timeline

Service Manager

Deen Kubota
08.2021 - Current

Warehouse Manager/ Custodial Staff Supervisor

Wills Point ISD
12.2019 - 08.2021

Director of Transportation

Wills Point ISD
06.2014 - 12.2019

School Bus Mechanic

Wills Point ISD
12.2007 - 06.2014

Automotive Service Technician

Rodeo Ford
08.2004 - 12.2007

Automotive Service Technician

Murrey Motors
07.2003 - 08.2004

Automotive Service Technician

Skyline Ford
08.1998 - 07.2003

Associate of Applied Science - Auto Mechanic

Brookhaven College

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Brian Stokes