Experienced, dedicated, and responsible professional with a positive attitude and strong work ethic. Driven by a passion to maintain a high level of exceptional customer service and performance, though training and development of personnel.
Started as a Services Supervisor and promoted to AGM approximately 2 years ago. I am an instrumental leader in every aspect within the 4 walls. I led and helped develop a team in a location that has steadily increased it's sales every year including last year where we had our most successful year ever.
I handled every aspect of the Golf Pro Shop including sales, merchandising, planograms, signing/pricing, inventory, training, as well as many other responsibilities. I performed all the customer golf club maintenance and repair. I also am asked to do many other non-golf related responsibilities in multiple departments. I transferred to this position when my former company, Golf Galaxy closed that location which was owned by Dick's.
Golf Galaxy/Dick's Sporting Goods purchased my prior company Golfsmith in which I continued the responsibilities I held previously while incorporating an entirely new company's policies and procedures while maintaining the same high standard and staff motivation through a challenging company change over.
Oversaw every operational aspect and lead a team as a Sales Manager in a location that brought in $4.8 million annually in a chain that included over 100 stores nationwide. Golfsmith was bought out by Dick's/Golf Galaxy in 2016 where I continued in the same position.
Oversaw every operational aspect and lead a team as a Sales Manager in a location that brought in $14 million annually in a chain that included over 200 stores nationwide.
Oversaw every operational aspect and lead a team as a Co-Manager in a location that brought in $15 million annually in a $13 billion annual chain that included over 500 stores nationwide.