Summary
Overview
Work History
Education
Skills
Timeline
Million Dollar Sales Award recipient every year from 2013-2021
President's Club Award
Generic

Brian Sweeney

Cape Coral

Summary

Dynamic sales and customer service professional with extensive experience at Lowe's Home Improvement. Proven track record in problem resolution and training, consistently exceeding sales targets. Skilled in customer engagement and time management, fostering strong relationships that drive repeat business and enhance client satisfaction. Adept at delivering tailored solutions to meet diverse project needs.

Overview

25
25
years of professional experience

Work History

Department Supervisor

Lowes Home Improvment
12.2024 - 06.2025
  • Assisted in daily operations, ensuring adherence to departmental protocols and safety standards.
  • Supported team members with task execution, fostering a collaborative work environment.
  • Participated in training sessions to enhance knowledge of departmental tools and systems.
  • Coordinated inventory management activities, maintaining accurate stock levels and organization.
  • Engaged in customer service efforts, addressing inquiries and resolving concerns effectively.
  • Maintained stock of items, cleanliness, organization, and provided excellent customer service.
  • Trained new employees on overall company and department-specific policies and procedures.
  • Managed team of 14 employees, delegated tasks and held each employee accountable for completing assignments.
  • Fostered a positive working environment by actively engaging in team-building activities, promoting open communication channels, and recognizing individual achievements.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Handled cash register, returns, and refunds.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Built relationships with current customers to maintain goodwill and gain additional business.

Millwork Sales Specialist

Lowes Home Improvment
12.2023 - 12.2024
  • Assisted customers in selecting millwork products tailored to their project needs.
  • Educated clients on product features, benefits, and installation requirements.
  • Conducted product demonstrations to enhance customer understanding and engagement.
  • Provided technical support regarding millwork specifications and installation processes.
  • Resolved customer inquiries and concerns promptly to maintain high satisfaction levels.
  • Developed strong relationships with contractors and builders, leading to an expanded client base and increased referral business.
  • Provided detailed project estimates, ensuring accuracy in pricing and materials needed for successful completion.
  • Resolved customer issues promptly, resulting in high levels of client satisfaction and repeat business.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.


In Home Sales Consultant

New South Windows
05.2021 - 01.2022
  • Developed and maintained strong client relationships through regular communication and follow-ups.
  • Executed sales presentations highlighting product features, benefits, and competitive advantages.
  • Provided expert product knowledge during customer interactions to drive sales conversions.
  • Delivered persuasive sales presentations tailored to individual client needs, showcasing product benefits while addressing potential objections.

Project Specialist / In Home Sales Consultant

Lowes Home Improvment
10.2012 - 04.2021
  • Cultivated strong customer relationships to enhance client satisfaction and loyalty.
  • Delivered persuasive presentations to Home owners, highlighting product benefits and solutions for projects including: Windows, fencing, roofing, gutters, stand by generators and HVAC
  • Exceeded monthly sales targets and quotas consistently
  • Developed in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value propositions to clients.
  • Evaluated sales performance regularly, identifying areas for improvement and implementing necessary adjustments to achieve set targets.
  • Organized time efficiently to maximize daily outreach efforts while also maintaining detailed records of all interactions in CRM system.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Maintained current knowledge of evolving changes in marketplace.
  • Presented professional image consistent with company's brand values.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Trained new Reps on features and benefits of the products we sold

Millwork Sales Specialist

Lowes Home Improvment
11.2010 - 10.2012
  • See above

Construction Manager/ New Home Builder

US Home/ Lennar
06.2000 - 11.2006
  • Oversaw project timelines, ensuring completion within budget and quality standards.
  • Coordinated with subcontractors, managing schedules and resolving conflicts efficiently.
  • Implemented safety protocols, reducing on-site incidents and enhancing compliance.
  • Negotiated contracts with suppliers, securing favorable terms while maintaining quality standards.
  • Oversaw successful completion of multiple projects simultaneously, prioritizing tasks based on urgency and importance.
  • Developed strong relationships with subcontractors, leading to efficient collaboration on complex construction projects.
  • Planned and implemented comprehensive construction schedule to guarantee completion of project on time and within budget.
  • Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
  • Surveyed sites to determine material needs and accurately manage inventories and budgets.
  • Collaborated with contractors, architects, engineers, and public agencies to complete projects within timeline limitations and budget constraints.
  • Coordinated with architects and engineers to troubleshoot design challenges, ensuring projects met all specifications.
  • Adapted project plans in response to unexpected challenges, maintaining project momentum and minimizing delays.

Education

High School Diploma -

Rocky Hill High School
Rocky Hill, CT
06-1993

Skills

  • Customer service
  • Problem resolution
  • Problem-solving
  • Customer relations
  • Time management
  • Interactive communication skills
  • Customer engagement
  • Goals and performance
  • Training and mentoring
  • Sales expertise
  • Scheduling

Timeline

Department Supervisor

Lowes Home Improvment
12.2024 - 06.2025

Millwork Sales Specialist

Lowes Home Improvment
12.2023 - 12.2024

In Home Sales Consultant

New South Windows
05.2021 - 01.2022

Project Specialist / In Home Sales Consultant

Lowes Home Improvment
10.2012 - 04.2021

Millwork Sales Specialist

Lowes Home Improvment
11.2010 - 10.2012

Construction Manager/ New Home Builder

US Home/ Lennar
06.2000 - 11.2006

High School Diploma -

Rocky Hill High School

Million Dollar Sales Award recipient every year from 2013-2021

The Sales Rep's in my same position sold on average 440,000 per year nationwide.   Utilizing our 4 Step selling process consistently, for every category we offered, allowed me to average 1.4 million per year.  This also allowed me to have the top  fence sales in Florida year after year as I was utilizing a fence demo kit in every fence interaction. 

President's Club Award

When we as a team decided to move forward with EAS Windows we were required to present to the Lowe's Executives and Merchandisers in charge of the Exteriors Program.  I was recognized for my presentation of the Bertha series window and the 7000 series SGD as the best solution for our home owners.

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