Brian Talbert
North Richland Hills
Overview
24
24
years of professional experience
1
1
Certification
Work History
Senior Produce Clerk
Sprouts’s Farmers Market
Keller
01.2025 - Current
- Conducted regular inspections to maintain freshness and quality of fruits and vegetables.
- Guided customers in product selection, delivering tailored recommendations based on their needs.
- Streamlined produce department operations to enhance workflow.
Crew Member
Trader Joe's
Kansas City
10.2021 - 12.2024
- Assisted customers with product selection and inquiries, ensuring satisfaction and informed choices.
- Maintained cleanliness and organization of store areas to create a welcoming shopping environment.
- Stocked shelves and ensured product availability for shoppers.
- Collaborated with team members to enhance customer experience.
- Collaborated with team members to streamline processes and improve overall customer experience.
Residential Real Estate Appraiser
Talbert Appraisals
Fort Worth
12.2018 - 09.2021
- Managed customer relations to establish and confirm appraisal appointments, ensuring client satisfaction.
- Complete expansive data research through multiple listing service and county records; appraisals ranged from $150,000 up to $950,000 all over the Phoenix and Fort Worth areas.
- Engaged with real estate and mortgage companies to provide appraisal services and establish accurate residential property valuations.
- Conducted extensive data research through multiple listing services and county records for appraisals ranging from $150,000 to $950,000 across Phoenix and Fort Worth areas.
- Customer relations to set up and confirm appraisal appointments.
Director of Sales
Best Western Innsuites Phoenix
Phoenix
10.2017 - 11.2018
- Planned and implemented sales and marketing strategies, boosting corporate and group bookings and increasing profitability.
- Consistently met or exceeded monthly revenue goals by increasing the overall number of corporate accounts and group bookings.
- Generated and responded to leads, enhancing corporate bookings and group reservations.
- Worked with Corporate Revenue Management on a weekly basis to discuss rate management, trends in bookings, and to ensure all monthly sales goals and quotas were met.
Delivery Driver
Express delivery
Phoenix
01.2016 - 07.2018
- Navigated delivery routes to achieve on-time package delivery.
- Operated delivery vehicles in compliance with safety regulations to ensure secure transportation.
- Operated delivery vehicles while adhering to safety regulations.
- Transported and delivered items and documents carefully to minimize risk of damage or loss.
Group Sales Representative
Best Western International
Phoenix
01.2015 - 10.2017
- Supported Account Manager in developing and managing sports team accounts, employing targeted sales strategies to attract new clients.
- Boosted income and revenue through effective management and negotiation with clients and member hotels, while generating leads and qualifying prospects.
- Proactively follow up with each lead within 24 hours and increase response lead time from 60% to 90%.
- Tracked calls and entered data into Excel to ensure timely responses to all RFPs before deadlines.
Sales Manager
Holiday Inn Express
Peoria
10.2013 - 12.2014
- Increased profits through targeted room sales strategies and proactive business development.
- Developed top accounts, prospected and influenced decision makers, shifted business to hotel and uncovered new business opportunities.
- Increased profits by focusing on room sales and generated business through aggressive sales efforts.
- Executed sales training program for front desk employees, resulting in a pipeline of new customer leads.
In-house Marketing Rep/Concierge
Diamond Resorts International
Scottsdale
11.2010 - 10.2013
- Pursued prospective buyers and booked qualified attendees for timeshare presentations, achieving over 15 bookings weekly.
- Followed up with guests to confirm enrollment for tours and completed necessary paperwork for all sales transactions.
- Promoted vacation ownership packages through direct customer engagement.
- Organized promotional events to attract potential clients and increase awareness.
- Assisted in developing marketing strategies for targeted demographics and markets.
Sales Manager
Residence Inn & Springhill Suites by Marriott
Glendale
03.2008 - 11.2010
- Awarded 'Hotel of the Year' for Residence Inn for customer service, volume, and guest satisfaction. Increased extended stay occupancy by 30%.
- Worked with such organizations as Los Angeles Dodgers, Cincinnati Reds, In-N-Out Burger, and Lockheed Martin to increase room revenue and occupancy.
- Managed front office, maintenance, and housekeeping teams one weekend a month as Manager-on-Duty.
- Developed sales training program for front desk with incentives to generate customer leads.
- Designed marketing collateral, including brochures, flyers, and giveaways, to support sales initiatives.
Director of Sales
Marriot Hotels & Resorts TownePlace Suites
Joplin
02.2002 - 12.2005
- Opened hotel and executed sales strategies, achieving profitability and exceeding sales goals.
- Managed lead sources, ensuring high-quality leads for conversion.
- Sought new customers through strategic outbound sales efforts, driving group and transient room revenue.
- Developed and maintained positive relationships with peers, competitors and brand partners.
Marketing Representative / Team Leader
Marriott Vacation Club
Branson
02.2002 - 12.2003
- Developed incentive programs that boosted customer participation in vacation tours by 40%.
- Persuaded qualified vacationers to attend sales presentations, generating increased timeshare activity.
- Promoted vacation ownership opportunities through engaging presentations and client interactions.
- Developed marketing materials to support promotional campaigns and enhance brand visibility.
- Managed client inquiries, providing information on products and services effectively.
Education
Associates Degree - Business Marketing
Longview Community College
Lees Summit, MOSkills
- Inventory Management
- Product Merchandising
- Product inspection
- Operational Efficiency
- Delivery of products and documents
- Customer Service
- Customer Relations
- Team Collaboration
- Effective Communication
- Communication Skills (Verbal & Written)
- Delivery of products and documents
Certification
- Arizona State Real Estate License, 2006, Current
- Real Estate Appraisal Courses, Dallas, TX, 2005
- Marriott Sales Edge Certificate, 2004
- Marriott World Class Customer Service Training, 2004
Hobbies and Interests
- Fitness
- Hiking
- Traveling
Volunteer Experience
- St. Mary’s Food Bank, 2009-2010
- Cass Homeless Shelter, 2012-2013
International Travels
- Dubai
- North Africa
- Mexico
- The Caribbean
Timeline
Senior Produce Clerk
Sprouts’s Farmers Market
01.2025 - Current
Crew Member
Trader Joe's
10.2021 - 12.2024
Residential Real Estate Appraiser
Talbert Appraisals
12.2018 - 09.2021
Director of Sales
Best Western Innsuites Phoenix
10.2017 - 11.2018
Delivery Driver
Express delivery
01.2016 - 07.2018
Group Sales Representative
Best Western International
01.2015 - 10.2017
Sales Manager
Holiday Inn Express
10.2013 - 12.2014
In-house Marketing Rep/Concierge
Diamond Resorts International
11.2010 - 10.2013
Sales Manager
Residence Inn & Springhill Suites by Marriott
03.2008 - 11.2010
Director of Sales
Marriot Hotels & Resorts TownePlace Suites
02.2002 - 12.2005
Marketing Representative / Team Leader
Marriott Vacation Club
02.2002 - 12.2003
Associates Degree - Business Marketing
Longview Community College