Operations Manager
Reliable Tire Company
Doraville, GA
10.2016 - Current
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Set, enforced and optimized internal policies to maintain responsiveness to customer's demands.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Trained and guided team members to maintain high productivity.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Scheduled employees for shifts.
- Supervised 12 employees on overseeing efficiency of pulling and loading product.
- Supervised 9 employees on delivery shift, overseeing efficiency of routes and delivery times.
- Scheduled all incoming freight deliveries, oversee offload and input inventory into company system.
- Delegated warehouse upkeep daily tasks to employees, streamlining daily progress and efficiency.
