Brian Thomas
Sales Management
Riverside,CA
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
24
24
years of professional experience
Work History
Sales Manager
Riverside Metro Auto Group
07.2018 - 07.2023
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Internet / BDC Director
Riverside Metro Auto Group
02.2008 - 01.2018
- Increased company revenue by streamlining processes and implementing cost-saving measures.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Drove business expansion by identifying new markets, conducting research, and developing targeted marketing campaigns.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Negotiated favorable contracts with vendors for reduced costs and improved service quality.
- Spearheaded successful product launches that resulted in increased brand visibility and customer acquisition.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
- Assisted with sales and marketing strategies to foster achievement of revenue goals.
Finance Manager
Riverside Metro Auto Group
01.2006 - 02.2008
- Maximized profitability by negotiating and structuring optimal automotive financing deals.
- Streamlined loan approval processes for enhanced customer experience and faster turnaround times.
- Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
- Enhanced dealership sales by providing comprehensive financial solutions to clients seeking vehicle purchase or lease agreements.
- Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
- Conducted regular reviews of customer credit applications to maintain accuracy and integrity in the approval process.
- Collaborated with sales managers to develop effective strategies for overcoming financial obstacles during vehicle negotiations.
Sales Closer
Riverside Metro Auto Group
01.2005 - 02.2006
- Increased sales revenue by consistently exceeding targets and nurturing long-lasting client relationships.
- Boosted customer satisfaction rates by promptly addressing concerns and providing tailored solutions.
- Collaborated with team members to strategize effective sales tactics, leading to increased team performance.
- Enhanced product knowledge with continuous research, ensuring accurate information was conveyed to clients.
- Strengthened client relationships through regular follow-ups and timely communication, securing repeat business.
- Participated in industry events to network with potential clients, leading to increased brand awareness and new leads.
- Implemented CRM software to better track leads and manage client interactions, improving overall organization and time management.
Automotive Sales Consultant
Riverside Metro Auto Group
12.1999 - 01.2004
- Boosted customer satisfaction by providing personalized consultations and vehicle recommendations.
- Increased dealership revenue through effective negotiation and closing techniques.
- Developed strong relationships with customers for repeat business and referrals.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
- Assisted clients in financing options, arranging test drives, and completing necessary paperwork for purchases.
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Collaborated with management to develop sales strategies and achieve monthly targets.
Education
Associate of Arts - Art History
Saddleback College
Mission Viejo, CA06.1980
Skills
- Proposal Development
- Client Relationship Management
- Vendor Management
- Strategic Planning
- Sales Tracking
- Lead Generation
- New Business Development
- Performance Management
- Sales Planning
- Sales Reporting
- Revenue Forecasting
- Staff Management
- Sales Team Training
- Prospecting Skills
- Marketing Strategy
Accomplishments
- Created a company-wide, comprehensive training program for all sales team members.
- Supervised team of 15 staff members.
- Created the current Internet /BDC department . Including training, templates and rules. Which they are sill using.
Timeline
Sales Manager
Riverside Metro Auto Group
07.2018 - 07.2023
Internet / BDC Director
Riverside Metro Auto Group
02.2008 - 01.2018
Finance Manager
Riverside Metro Auto Group
01.2006 - 02.2008
Sales Closer
Riverside Metro Auto Group
01.2005 - 02.2006
Automotive Sales Consultant
Riverside Metro Auto Group
12.1999 - 01.2004
Associate of Arts - Art History
Saddleback College
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