Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brian Thompson

West Babylon,NY

Summary

I am a dedicated worker with more than five years worth of experience in customer service. I have worked as a server, an assistant manager, EMT and cashier. These job opportunities have granted me many experiences and knowledge to navigate myself more fluid in a work environment.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server

Friendly's
09.2021 - Current

- Trained in customer service, effectively able to maintain and handle large sections of tables and customers.

- Great cooperation skills and teamwork building amongst coworkers.

- Assisting new servers in training to provide great customer service.

- Trained in usage of POS systems

- Knowledgeable of menu and customs in restaurant.

- Effectively maintain cleanliness and prioritizing time on shift.

EMT

West Babylon Fire Department
02.2022 - 09.2024

- Volunteer time in helping community with various medical calls on a daily basis.

- Provide adequate and effective patient care.

- Effectively provide first aid in a wide range of medical emergencies.

- Maintaining the safety of those in the area.

- Communication and coordination skills.

- Ability to administer pre-hospital care to patients.

- Delivering reports to receiving nurses and physicians.

Assistant Manager

Town of Babylon, Parks and Recreation, Cedar Beach
06.2019 - 09.2023

- Effectively maintain a team of ten or more on shift simultaneously.

- Trained in communication with coworkers to help provide good customer service.

- Trained in sales as well as monitoring money.

- Trained employees in sales and maintaining proper work environment.

- Help devise set of goals for employees in career building.

Cashier

Petco
12.2020 - 05.2021

- Maintaining sales up front at register.

- Effectively knowing the store and where items are located.

- Trained in proper restocking of items throughout the store.

-  Trained in processing returns and refunds.

- Trained in de-escalation with customers and complaints.

- Completed sales with in-store purchases and online purchases.

Education

Bachelor of Arts - Music Education

Queens College CUNY
Queens, NY

Associate Degree - Associate in Liberal Arts

Suffolk County Community College
Brentwood, NY
01-2024

Skills

  • Teamwork
  • Multitasking
  • Cooperation
  • Communication
  • Customer service
  • Assisting others
  • Empathy
  • Time management
  • Nonverbal communication
  • Professionalism

Certification

Timeline

EMT

West Babylon Fire Department
02.2022 - 09.2024

Server

Friendly's
09.2021 - Current

Cashier

Petco
12.2020 - 05.2021

Assistant Manager

Town of Babylon, Parks and Recreation, Cedar Beach
06.2019 - 09.2023

Bachelor of Arts - Music Education

Queens College CUNY

Associate Degree - Associate in Liberal Arts

Suffolk County Community College
Brian Thompson