Pragmatic professional with solid experience in leadership roles. Adept at implementing strategic business plans, driving growth and improving operations. Skilled in financial management and stakeholder relations. Collaborative and dedicated to building and leading talented and motivated individuals.
Overview
33
33
years of professional experience
Work History
Vice President, Sales & Marketing
Regions Bank - EnerBank USA
07.2013 - Current
Evaluated product development strategies and prepared alternative approaches to exceed goals.
Created and made appropriate documentation for annual budgets and senior leadership goals.
Identified opportunities to improve business process flows and overall departmental productivity
Solved customer challenges by offering relevant products and services.
Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Initiated on-time, under-budget project management to optimize performance.
Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
Regional Director
Rollins, Inc
07.2007 - 06.2013
Visited sites periodically to view service levels and adherence to global service standards.
Monitored staff performance by actively engaging in and observing day-to-day activities.
Promoted company by giving exciting and dynamic presentations to customers.
Achieved financial targets with over $250m in revenue reported on P&L statement by leading regional business staff.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Managed purchasing, sales, marketing and customer account operations efficiently.
Regional Sales Manager
Merck - Schering-Plough Pharmaceuticals
02.2004 - 06.2007
Achieved regional sales objectives by coordinating sales team, developing successful strategies and servicing accounts to strengthen business relationships.
Made onsite sales calls to prospective customers to help sales representatives close lucrative deals.
Finalized sales contracts with high-value customers.
Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Exceeded targets by building, directing and motivating high-performing sales team.
Held regular performance evaluations to assess strengths and weaknesses of team members and provide counseling to improve outcomes
Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
Met with each sales representative on monthly basis to answer questions, resolve issues and identify new strategies.
Targeted prospects in other territories through careful research of competitor products, services and trends.
Attracted new clientele and developed customer relationships by hosting product-focused events.
Partnered with sales team members and leveraged strong negotiation skills to close tough deals with lucrative clients.
Regional Sales Director
AT&T - BellSouth Business
02.1997 - 02.2004
Created robust sales plans and set territory quotas.
Far exceeded sales budgets, leading the #1 sales team in the company five years in a row
Identified new product opportunities and target customers.
Prepared and reviewed annual budgets.
Set sales records for business sales teams
Researched customer needs, market trends and competitor activities.
Coordinated full sales operations within assigned region.
Forecasted annual, quarterly and monthly sales goals.
Led change and transformation across business areas to deliver benefits and align company resources.
Established ambitious sales targets, managed deployment strategies and developed go-to-market plans to capitalize on every revenue opportunity.
Assessed performance management structures and implemented enhancements to improve frameworks and strengthen results.
Sales Manager
Wells Fargo-Wachovia-First Union National Bank
06.1990 - 02.1997
Handled customer relations issues, enabling quick resolution and client satisfaction.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Improved sales processes to streamline customer acquisition and onboarding strategies.
Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.
Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
Education
Master of Science - Business Administration And Management
Pfeiffer University
Charlotte, NC
05.2002
Master of Arts - Political Science
North Carolina State University
Raleigh, NC
05.1990
Skills
Brand Extension
Strategic Direction
P&L Responsibility
Business Management and Development
Global Sales and Marketing
Price Schedules
Business Objective Analysis
Sales Program Coordination
Team Recruiting and Onboarding
Digital Sales
Sales Quota Management
Sales Statistics Analysis
Business Analytics
Networking Events
Interdepartmental Collaboration
Contact Management Systems
Staff Meetings
Consultative Selling Techniques
Timeline
Vice President, Sales & Marketing
Regions Bank - EnerBank USA
07.2013 - Current
Regional Director
Rollins, Inc
07.2007 - 06.2013
Regional Sales Manager
Merck - Schering-Plough Pharmaceuticals
02.2004 - 06.2007
Regional Sales Director
AT&T - BellSouth Business
02.1997 - 02.2004
Sales Manager
Wells Fargo-Wachovia-First Union National Bank
06.1990 - 02.1997
Master of Science - Business Administration And Management