Brian Trezevant
Warren,Michigan
Summary
Dynamic leader with proven track record of successfully managing projects and initiatives and achieving desired business objectives. Skilled in developing and executing strategies, managing budgets and resources, and leading cross-functional teams. Consistently produces tangible outcomes that exceed expectations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Independent Contractor (Program Manager)
Making It Count CDC
09.2023 - Current
- Delivered outstanding service with collaborating organizations to maintain and extend relationships for future business opportunities.
- Maintained detailed records of project progress, expenses, and communications for accurate invoicing and future reference.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
Program Director
Brooklyn Community Services, BCS
10.2017 - 08.2023
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Supervised program staff, managing and evaluating performance provide high-quality services to program participants.
- Recruited and trained staff and volunteers to upgrade collective team skills.
- Mentored team members for professional development, resulting in increased productivity and job satisfaction.
- Provided ongoing direction and leadership for program operations.
- Collaborated closely with executive leadership to develop strategic plans for long-term growth.
Shift Supervisor
Starbucks
11.2014 - 03.2017
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
High School Diploma -
Abraham Lincoln High School
Brooklyn, NY06.2007
Skills
- Client Relationship Building
- Workload Management
- Deadline Adherence
- Safety Compliance
- Project Management
- Scheduling
- Analytical Thinking
- Idea Development and Brainstorming
- Effective leader
- Administration knowledge
- Program Leadership
- Staff Development
Certification
- Strategic Prevention Framework - Sept.2023
Timeline
Independent Contractor (Program Manager)
Making It Count CDC
09.2023 - Current
Program Director
Brooklyn Community Services, BCS
10.2017 - 08.2023
Shift Supervisor
Starbucks
11.2014 - 03.2017
High School Diploma -
Abraham Lincoln High School
- Strategic Prevention Framework - Sept.2023
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