Brian Tusieseina
Maumelle,AR
Summary
Accomplished General Manager with a proven track record at Superior Dodge Chrysler Jeep Ram, enhancing operational efficiency and driving a 20% increase in sales through strategic leadership and effective team building. Expert in customer relations and sales expertise, fostering long-term loyalty and robust business growth. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
30
30
years of professional experience
Work History
General Manager
Superior Dodge Chrysler Jeep Ram
08.2008 - 02.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Sales Manager
Fletcher Dodge Chrysler Jeep Ram
03.2007 - 07.2008
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
General Manager
Little Rock Chrysler Jeep
12.1999 - 02.2007
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
Owner/Operator
Triple T Auto
01.1994 - 11.1999
- Managed day-to-day business operations.
Education
High School Diploma -
Narbonne High School
Los Angeles, CA05.1990
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Effective leader
- Training and coaching
- Staff Management
- Customer Relations
- Training and Development
- Relationship Building
- Inventory Control
- Employee Scheduling
- Motivation
- Schedule Management
- Customer Retention
- Staff Motivation
- Employee Development
- Facility Management
- Recruitment
- Troubleshooting expertise
- Sales expertise
- Advertising and marketing
- Sales Team Development
- Human Resources Management
- Branding
Timeline
General Manager
Superior Dodge Chrysler Jeep Ram
08.2008 - 02.2024
Sales Manager
Fletcher Dodge Chrysler Jeep Ram
03.2007 - 07.2008
General Manager
Little Rock Chrysler Jeep
12.1999 - 02.2007
Owner/Operator
Triple T Auto
01.1994 - 11.1999
High School Diploma -
Narbonne High School
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