Brian Uffelman
Windsor,PA
Summary
Dynamic professional with a proven track record at Affinity Group, excelling in relationship building and strategic selling. Leveraged CRM software expertise to exceed sales targets and foster strong client relationships, boosting customer satisfaction and loyalty. Skilled in business development, demonstrated by consistently identifying new opportunities and contributing to revenue growth.
Overview
21
21
years of professional experience
Work History
Account Executive
Affinity Group
09.2014 - Current
- Provided exceptional customer service, addressing Operator concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
Operator Specialist
Acosta Sales & Marketing
04.2009 - 09.2014
- Reduced machine downtime by conducting regular maintenance checks and addressing issues promptly.
- Operated various machines proficiently, contributing to overall team success in meeting production goals.
- Stayed up-to-date on advancements within the industry by attending workshops, seminars, and other relevant training opportunities.
- Conducted thorough equipment inspections before each shift, minimizing potential hazards or malfunctions during operation.
Assistane Club Manager
Bent Creek Country Club
10.2003 - 04.2009
- Mentored new employees during their onboarding process to ensure a smooth transition into their role.
- Contributed to revenue generation efforts through upselling products or services to current members when appropriate.
- Fostered a positive work environment through clear communication, teamwork, and recognition of employee achievements.
- Assisted in the planning, organization, and execution of club events, ensuring successful outcomes and positive member feedback.
- Increased membership retention through proactive engagement and consistent follow-up with club members.
- Supported club operations by managing schedules, staff training, and inventory control.
- Conducted regular facility walk throughs to identify any potential hazards or areas requiring attention.
- Streamlined administrative processes for improved efficiency in day-to-day operations.
Education
High School Diploma -
Eastern York High School
Wrightsville, PAAssociate of Arts - Business And Hospitality Management
York Technical Institute
York, PA01-1990
Skills
- Relationship building and management
- Written and verbal communication
- Strategic selling
- New business opportunities
- Business development and planning
- CRM software expertise
- Customer rapport
- Strong relationships
- Account planning
Timeline
Account Executive
Affinity Group
09.2014 - Current
Operator Specialist
Acosta Sales & Marketing
04.2009 - 09.2014
Assistane Club Manager
Bent Creek Country Club
10.2003 - 04.2009
High School Diploma -
Eastern York High School
Associate of Arts - Business And Hospitality Management
York Technical Institute
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