Brian VanSickle
Lancaster
Summary
Seasoned General Manager with proven leadership skills. Background includes managing diverse teams, strategic planning and business development in fast-paced environments. Known for improving operational efficiencies, driving revenue growth and fostering customer satisfaction. Committed to building strong team cultures that encourage innovation and openness.
Overview
9
9
years of professional experience
Work History
General Manager
Dollar General
lancaster
05.2016 - Current
- Oversaw daily operations to ensure efficient store functionality and compliance with health regulations.
- Managed team schedules, optimizing workflow through effective task delegation.
- Trained staff on customer service standards and operational procedures to enhance performance.
- Implemented inventory management practices, maintaining optimal stock levels at all times.
- Conducted regular inspections to uphold cleanliness and safety standards throughout the store.
- Facilitated communication between corporate headquarters and store staff to streamline operations.
- Resolved customer complaints promptly, maintaining high levels of satisfaction.
- Tracked monthly sales and generated reports to inform business development planning.
Education
High School Diploma -
Lancaster High School
Lancaster, OH06-2013
Skills
- Inventory management
- Operational compliance
- Staff training
- Task delegation
- Customer relationship management
- Team scheduling
- Conflict resolution
- Effective communication
- Problem solving
- Attention to detail
- Leadership development
- Time management
- Consistently meet goals
- Relationship building
- Sales
- Team leadership
- Team building
- Customer retention
- Motivation
- Team player
- Multi-unit operation management
Timeline
General Manager
Dollar General
05.2016 - Current
High School Diploma -
Lancaster High School
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