Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Brian VAXTER

Chicago,il

Summary

PROFESSIONAL SUMMARY Dedicated retail industry professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting daily problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.

Overview

27
27
years of professional experience

Work History

Retail Sales Supervisor

Carhartt
Chicago, IL
08.2013 - Current


  • Coached entry-level staff on selling while maintaining daily operations of store
  • Organized store operations around sales needs and allocated important daily responsibilities to personnel for efficient operations
  • Demonstrated customer-first mentality based on sound customer relations principles and core company values
  • Maintained store merchandise and floor plan settings
  • Assisted Wholesale customer service phone team with store and distribution accounts 2020 Q4
  • Trained in SAP and Salesforce Software
  • Addressed customer needs and maintained high satisfaction rates through effective account management and professional communication.

Team Lead Sales Associate

Nike
Chicago, IL
08.1994 - 03.2012
  • Trained, coached and mentored new sales associates for maximum performance.
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Implemented new marketing initiatives to drive sales and improve overall performance.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.

Education

Theatre

University of Southern Ms

Skills

  • Sales coaching Team supervision
  • Promotional planning Customer engagement
  • Employee training Inventory oversight
  • Product merchandising
  • Networking Events

Accomplishments

  • Achieved yearly goals with Carhartt through effectively helping with sales and store remodel.
  • Determined customers' needs based on sales calls and face-to-face meetings
  • Exceeded quotas frequently with continuous product pushes and attention to customer needs
  • Elected to represent Niketown Chicago at Nike-sponsored Honolulu
  • Nike Career Development Program participant, 2009-10

Timeline

Retail Sales Supervisor

Carhartt
08.2013 - Current

Team Lead Sales Associate

Nike
08.1994 - 03.2012

Theatre

University of Southern Ms

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Brian VAXTER