Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Brian Vega

Norwalk,CT

Summary

Why me?


I consider myself a dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality. With being a leader, I believe in qualities such as attention to detail, reliableness, being relatable, not being afraid of any task and always looking to learn and improve. I believe that leaders shape their environment as much as their environment shapes them. I am always willing to learn and grow with the people I am working with and would love all opportunities that arise. I am very passionate with the work I do and try to make sure I am always pushing my limits.

Overview

2
2
years of professional experience

Work History

Team Lead

Walmart
01.2023 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Adjusted equipment to meet different productivity levels.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Designed strategic plan for component development practices to support future projects.
  • Developed monthly and daily production output plans to deliver on customer service and financial metrics.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Promoted high standerds through personal example to help each member understand expected behavious and standards.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Held weekly team meetings to inform team members on company news and updates.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • And much more...

Sales Associate

Walmart
05.2021 - 01.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Education

No Degree - Organizational Leadership

Bellevue College
Bellevue, WA

High School Diploma -

Norwalk High School
Norwalk, CT
06.2022

Skills

  • Invoice Verification
  • Bug Fixes
  • Continuous Improvement Process
  • Systems Thinking
  • Shipment Processing
  • Operational Efficiency and Safety
  • Production Monitoring
  • Corrective Actions
  • Complaint Resolution
  • Lead Collection
  • Guest Satisfaction
  • Job Assignments
  • Suggestive Selling
  • Team Monitoring
  • Google Apps

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Team Lead

Walmart
01.2023 - Current

Sales Associate

Walmart
05.2021 - 01.2023

No Degree - Organizational Leadership

Bellevue College

High School Diploma -

Norwalk High School

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Brian Vega