BRIAN WALDERS
Odessa,FL
Summary
Dynamic leader with a proven track record at Mail, Print and Packaging Solutions, Inc., driving revenue growth through solution-based selling and exceptional client relationship management. Expert in equipment installation and technical troubleshooting, I excel in optimizing operational workflows and delivering outstanding post-sale support, ensuring long-term client satisfaction and loyalty.
Overview
31
31
years of professional experience
Work History
President / Sales Manager / Service Technician
Mail, Print and Packaging Solutions, Inc.
Odessa, FL
06.2017 - Current
- Oversee all aspects of business operations, sales, and service for a full-service mailing and packaging solutions company
- Collaborate with clients to design customized mailing and document processing systems
- Install and provide ongoing support for equipment, training operators on usage and maintenance
- Coordinate financing solutions to facilitate client equipment acquisition
- Source and launch new product lines to diversify company offerings
- Led major vote-by-mail production line configurations for multiple organizations
- Maintain long-term client relationships through exceptional service and technical support
President / Sales Manager / Service Technician
Mailing & Bindery Systems, Inc.
Lutz, FL
05.2010 - 06.2017
- Achieved consistent revenue growth by developing and implementing sales strategies
- Managed a team of sales and service technicians to ensure operational efficiency and customer satisfaction
- Collaborated with clients to design customized solutions for mailing and document processing systems
- Installed and provided ongoing support for equipment, training operators on usage and maintenance
- Coordinated financing solutions to facilitate client equipment acquisition
- Sourced and launched new product lines to diversify company offerings and drive sales
Sales Representative / Service Technician
Mailstream Solutions, Inc.
Safety Harbor, FL
10.2007 - 05.2010
- Led sales initiatives to drive revenue growth and expand market reach.
- Provided technical expertise in troubleshooting and resolving issues with mailing and bindery systems.
- Cultivated strong customer relationships through effective communication and problem-solving.
- Conducted product demonstrations and training sessions to educate customers on equipment usage.
- Collaborated with cross-functional teams to ensure seamless delivery of products and services.
- Implemented inventory management strategies to optimize stock levels and meet customer demand.
General Manager / Head Mechanic
American Marketing & Mailing Services, Inc.
Tampa, FL
01.1995 - 10.2007
- Oversaw the sales department and implemented strategies to increase revenue and market share.
- Developed and executed sales plans to achieve company goals and targets.
- Conducted market research and analysis to identify new business opportunities.
- Managed a team of sales representatives and provided coaching and guidance to improve performance.
- Collaborated with other departments to ensure seamless operations and customer satisfaction.
- Monitored sales metrics and KPIs to track performance and make data-driven decisions.
- Led cross-functional teams to drive sales growth and achieve business objectives.
- Implemented innovative sales techniques to stay ahead of market trends.
Skills
- Client Relationship Management
- Solution-Based Selling
- Equipment Installation & Training
- Post-Sale Support & Service
- Technical Troubleshooting
- Project & Team Leadership
- Operational Workflow Optimization
- Vendor & Product Sourcing
- Mailing & Packaging Systems
- Background-Checked (Hillsborough County Sheriff)
- Technical Support
- Financing Solutions
- Proficient in Independent Business Travel Planning
Timeline
President / Sales Manager / Service Technician
Mail, Print and Packaging Solutions, Inc.
06.2017 - Current
President / Sales Manager / Service Technician
Mailing & Bindery Systems, Inc.
05.2010 - 06.2017
Sales Representative / Service Technician
Mailstream Solutions, Inc.
10.2007 - 05.2010
General Manager / Head Mechanic
American Marketing & Mailing Services, Inc.
01.1995 - 10.2007
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