Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Brian Wampler

Martinsville

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

3
3
years of professional experience

Work History

Maintenance Crew Member

Walmart
08.2018 - 12.2018
  • Used various equipment to remove snow and sprinkled rock salt on walkways to prevent falls.
  • Followed safety precautions to avoid personal injury and provide safe work environment.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
  • Followed routine maintenance checklist.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
  • Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
  • Executed tasks within time and budget constraints.
  • Safely and effectively handled wide range of cleaning products and solutions.

Cashier

Naptown Vapors
08.2017 - 01.2018
  • Welcomed customers and helped determine their needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Processed refunds and exchanges in accordance with company policy.

Cashier

Kroger
03.2017 - 08.2017
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed customers and helped determine their needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Performed cash, card, and check transactions to complete customer purchases.

Factory Production Worker

Cook Medical
07.2016 - 12.2016
  • Carefully packaged finished products and prepared for shipment.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Utilized hand tools and power tools to assemble products, practicing safety measures.
  • Used equipment properly to avoid workplace hazards or injuries.

Factory Worker

Boston Scientific
01.2016 - 07.2016
  • Inspected materials before assembly to verify compliance of quality control standards.
  • Performed quality checks on finished products to identify and address discrepancies.
  • Made sure that products were produced on time and are of good quality.

Education

Eastern Greene High School
Solsberry, IN
05-1996

Skills

  • Mechanical aptitude

  • Equipment maintenance

  • Preventive Maintenance

  • Cleaning procedures

  • Task delegation

  • Staff training and development

  • Coaching and mentoring

  • Work prioritization

  • Team leadership

  • Customer service

  • Shift scheduling

Interests

  • Crafting and DIY Projects
  • 3D Printing
  • Designing and Printing 3D Models
  • Cooking
  • Hiking

Timeline

Maintenance Crew Member

Walmart
08.2018 - 12.2018

Cashier

Naptown Vapors
08.2017 - 01.2018

Cashier

Kroger
03.2017 - 08.2017

Factory Production Worker

Cook Medical
07.2016 - 12.2016

Factory Worker

Boston Scientific
01.2016 - 07.2016

Eastern Greene High School

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