Dynamic and results-driven professional with extensive experience as a Firefighter at El Centro Fire Department, excelling in emergency scene leadership and advanced medical response. Excell in leadership and community communication services. Proven ability to enhance operational efficiency and foster teamwork, while mentoring new recruits. Advanced EMT certified, demonstrating resilience and a commitment to public safety through effective training and education programs.
Overview
14
14
years of professional experience
Work History
Firefighter
El Centro Fire Department
12.2014 - Current
Performed life-saving procedures during medical emergencies, administering CPR and first Advanced EMS as needed.
Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
Demonstrated strong leadership skills while serving as a mentor to new firefighters, fostering a culture of teamwork and professionalism within the department.
Maintained optimal readiness for emergency situations by regularly participating in drills and training exercises.
Improved operational efficiency by helping maintain apparatuses, equipment, and facilities according to established standards.
Utilized technical expertise in operating specialized firefighting equipment such as aerial ladders, hydraulic extrication tools, and thermal imaging cameras.
Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
Store Manager (MATE)
Trader Joes
02.2012 - 12.2014
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assisted with hiring, training and mentoring new staff members.
Improved customer satisfaction through staff training in customer service and product knowledge.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Completed point of sale opening and closing procedures.
Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Rotated merchandise and displays to feature new products and promotions.
Maximized sales by creating innovative visual merchandising displays and store layouts.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Enhanced employee performance and satisfaction by establishing clear goals and providing regular feedback.