Brian Waslo
Colllegeville,Pennsylvania
Summary
Supportive Team Lead with 3 years of experience leading teams. Expert in following detailed production schedules with distinguished history of maximizing productivity. Committed to proactive reorganization for optimized safety and efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Warehouse Associate
Allied Wiring And Cable
Collegeville, PA
01.2022 - Current
- Picked orders quickly to maintain demanding productivity goals.
- Operated order pickers and reach trucks.
- Followed company safety protocols and maintained a safe environment for those around me.
- Developed a working relation with those around me to ensure a positive work atmosphere.
Senior Team Lead
Regal Cinemas
King of Prussia, PA
06.2021 - 01.2022
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Adhered to rigorous standards for customer service, merchandising and operational safety.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Operated start-of-day and end-of-day operations for the theatres.
- Closed Payroll at the end of pay periods.
Team Lead
Regal Cinemas
Oaks, PA
11.2019 - 06.2021
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Held weekly meetings with Floor Staff to identify techniques to increase productivity.
Floor Staff Member
Regal Cinemas
Oaks, PA
08.2018 - 11.2019
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Customer Service Associate
Wawa
Collegeville, PA
06.2017 - 08.2018
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
Education
High School Diploma -
Perkiomen Valley High School
Collegeville, PA06.2019
Skills
- Lifting and Sorting
- Staff Training
- Customer Service and Assistance
- Team Management
- Upbeat and Positive Personality
- Efficient and Detail-Oriented
- Maintaining Clean Work Areas
- Inventory Audits
- Financial Documentation
- Product Line Knowledge
- Team Goals
- Service Quality Improvement
Certification
Order Picker and Reach Truck Certification
Timeline
Warehouse Associate
Allied Wiring And Cable
01.2022 - Current
Senior Team Lead
Regal Cinemas
06.2021 - 01.2022
Team Lead
Regal Cinemas
11.2019 - 06.2021
Floor Staff Member
Regal Cinemas
08.2018 - 11.2019
Customer Service Associate
Wawa
06.2017 - 08.2018
High School Diploma -
Perkiomen Valley High School