Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brian Wehrs

Orlando

Summary

Dynamic sales and operations leader with a proven track record in the Moving industry, optimizing both the operational and sales functions. Hands on leader that believes in building a culture of collaboration, accountability and people building. Expert in business development and data-driven decision-making, fostering growth and operational excellence across multiple locations.

Overview

14
14
years of professional experience

Work History

Vice President of Sales and Operations

Black Wolf Moving
03.2021 - Current
  • Regional Leadership: Hire, train, and manage General Managers and Sales Director, providing guidance, performance evaluations, and professional development
  • Develop and implement long-term sales strategies that align with company goals, including forecasting, setting revenue targets, and identifying new business opportunities
  • Created and managed annual operating and capital expenditure budgets, consistently operating within or under budget while supporting growth
  • Utilized data-driven decision-making and KPIs to analyze performance, implement process improvements, and drive continuous operational and sales enhancements
  • Customer Service Excellence: Implement company-wide customer service standards, monitor feedback, and address escalated issues that span multiple locations or significantly impact the company’s reputation
  • Compliance and Risk Management: Ensure all branches comply with federal, state, and local regulations, including DOT requirements, safety standards, and insurance policies

Director of Operations

Black Wolf Moving
05.2017 - 03.2021
  • Developed and implemented operational systems and processes to improve efficiency and transparency across departments
  • Collaborated with senior management to set strategic goals and long-term operational plans
  • Led and mentored teams, conducted performance evaluations, and fostered a culture of accountability and continuous improvement
  • Develop and track key performance indicators (KPIs) such as average move revenue, claims ratio, storage utilization, and payroll percentage
  • Oversee compliance with DOT and CSA regulations, ensuring all operations meet legal and safety standards

General Manager

Black Wolf Moving
08.2015 - 04.2017
  • Directed all aspects of daily operations for a busy moving company, overseeing logistics, scheduling, and a team of 35 movers and drivers
  • Recruited, trained, and managed staff, fostering a culture of safety, efficiency, and customer satisfaction
  • Developed and implemented operational procedures that improved on-time move completion by and reduced claims
  • Managed budgets, financial reporting, and cost controls, increasing profitability
  • Ensured compliance with DOT and FMCSA regulations, maintaining a spotless safety record.
  • Resolved customer issues promptly, achieving a customer satisfaction rating of 97%
  • Led marketing initiatives and built partnerships in the community leading to year over year growth

General Manager

Black Wolf Moving
04.2011 - 08.2015

Education

Bachelor of Science - Sports Management

The Ohio State University
Columbus, OH
01-2005

Skills

  • Strategic Planning
  • Leadership & Team Management
  • Business Development
  • Customer Relationship Management
  • Process Improvement
  • Forecasting & Analysis
  • Compliance & Risk Management

Timeline

Vice President of Sales and Operations

Black Wolf Moving
03.2021 - Current

Director of Operations

Black Wolf Moving
05.2017 - 03.2021

General Manager

Black Wolf Moving
08.2015 - 04.2017

General Manager

Black Wolf Moving
04.2011 - 08.2015

Bachelor of Science - Sports Management

The Ohio State University

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