Engineering Technician with an impressive blend of technical expertise and people skills. Committed to providing quality and consistent technical support. Great with deadlines, time management and working independently or with a team.
Overview
21
21
years of professional experience
Work History
Bar Manager/Bartender/Maintenance/Tour Guide
Heinold's First and Last Chance
01.2009 - 03.2020
Bar Manager, Pay roll, Deposits, Accounts payable, Bartending, Maintenance, Tour guide, Customer service, Marketing, Staffing and Ordering/ Inventory.
Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing [Number]% improvement over prior onboarding process.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Closed out cash register and prepared cashier report at close of business.
Followed strict recipes and drink measurements to minimize product used.
Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
Maximized customer service by training staff, overseeing operations, and resolving issues.
Shop Manager/Contractor/Field Tech
Purofirst Fire and Water Restoration
01.2007 - 01.2009
Manage shop,Equipment repair/maintenance, Mold remediation, Water/Fire restoration, Equipment placement/monitoring/setup, Plumbing, Demolition, Construction, Carpet cleaning, and Data logging.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Kept orderly and accurate accounting records by monitoring equipment cleaning and maintenance documentation.
Kept track of P.P.E and material inventory and kept shop stocked of all necessary items.
Field Tech./G.P.R. Tech.
Applied Materials and Engineering
01.2006 - 01.2007
Ground penetrating radar, Core sampling, Steel coupons, Rebar sampling, Footing exposures, Surveying, Load testing, Pull testing, Crack monitoring, Test rigs, Data gathering/logging, Jack hammer, Concrete, Leak testing, and Shop clean-up.
Drove to client sites to collect material samples for testing.
Responded to service requests during and after business hours.
Read blueprints and schematics to correctly place equipment.
Worked flexible hours across night, weekend, and holiday shifts.
Identified issues, analyzed information and provided solutions to problems.
Demonstrated creativity and resourcefulness through the development of innovative solutions.
Shop manager/Contractor/Field Tech.
Purofirst Fire and Water Restoration
01.2005 - 01.2006
Manage shop,Equipment repair/maintenance, Mold remediation, Water/Fire restoration, Equipment placement/monitoring/setup, Plumbing, Demolition, Construction, Carpet cleaning, and Data logging.
Computer Tech.
Service Innovation Computers
01.2004 - 01.2005
Build, Maintain, Diagnose and Repair computers in house and out in the field
Shipping and Receiving, and Customer service.
Shop Tech./Sales
Big O Tires
01.2002 - 01.2003
Tires, Mounting, Balancing, Flat repair, Brakes, Diagnostic, Smog error code reading, Machine maintenance/repair/calibration, Sales, Receiving, Customer service, and Time management.
Completed service tickets on tight timetables to satisfy customer needs.
Was the youngest salesman Big O Tires inc. ever had with high sales numbers and received praise from David Lynch -Regional Business manager of Big O Tires for my achivements
Computer Tech.
P.C.E. Computers
01.2001 - 01.2002
Build, Maintain, Diagnose and Repair computers in house and out in the field
Shipping and Receiving, and Customer service.
Computer Tech.
Custom Computers
01.2000 - 01.2001
Build, Maintain, Diagnose and Repair computers in house and out in the field
Shipping and Receiving, and Customer service.
Machine operator
Z Tek Machine and Design
01.1999 - 01.2000
Operate CNC milling machine with prototrack and Turret lathe