BRIAN WELLS

Overseeing effective and efficient daily operations of the Billing Department, ensuring timely completion of special projects, research and resolution of unresolved accounts, processing electronically automated workfiles, train billing personnel in the functions of billing systems, resolving any processing backlog, prepare and submit monthly reporting, research patient demographics and required insurance information, and research of specific state insurance requirements for billing purposes.

Processed workers compensation bills including manual pricing of bills according to specific state fee schedules, special handling of illegible workers compensation bills, review office notes and medical documents to ensure correct processing, quality assurance review of billing date, and meticulously applied insurance carrier special instructions as required.

Dailey supervision of 35+ employees in the State of Tennessee Child Support Centralized Collections and Customer Service Unit, including coordination of courier activity, mail processing, support payment processing, document imaging and data retention, research and payment identification, electronic payment processing, financial instrument encoding, deposit preparation, daily account reconciliation, and daily support payment data exports to client.