Brian Wendel
Waynesboro,PA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Senior Stores Manager
The Wills Group
05.2024 - Current
- Identified and recommended areas for improvement in processes with targeted solutions.
- Supervised employees for exceptional store operations, customer retention and positive brand experiences.
- Communicated with key account contacts, responded to complex customer needs and consulted partners to boost sales among valued customers.
- Guided daily activities, overseeing accounts receivable, inventory reporting and bank deposits.
- Controlled and enforced standard operating procedures, security, and compliance with laws and system management.
- Reduced operational risks while organizing data to forecast performance trends.
General Managing Consultant ( Contract Position)
BMR Properties, The Barn Resort
01.2023 - 04.2024
- Recruited, interviewed, and hired employees offering wealth of skill and talent to team.
- Interacted with clients to define and understand long-term goals and strategies.
- Developed analysis methodologies and task requirements in tandem with senior management.
- Mentored and supported [Number] [Type] department employees to create strong workplace culture.
- Formulated and implemented training programs by applying learning principles and individual differences.
- Conducted physical work environments, organizational structures and communication systems research studies to assess organizational functioning.
- Conducted presentations on research findings for clients or at research meetings.
- Performed needs and cultural evaluations to strengthen improvements at all organizational levels.
General Manager /Corporate Trainer
Darden Restaurants Inc
06.2016 - 08.2021
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed budget implementations, employee evaluations, and contract details.
- Formulated policies and procedures to streamline operations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Trained and guided team members to maintain high productivity and performance metrics.
District Manager/ Corporate Trainer
Ruby Tuesday
11.2008 - 06.2016
- Supervised various locations, enforcing high-quality standards of operation.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Facilitated business by implementing practical networking techniques.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
Area Manager
Katro Ent.
03.2001 - 11.2008
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Transformed underperforming teams into productive, profitable teams.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Resolved conflicts promptly to promote positive environment for customers.
- Traveled to three locations per week to manage each store and perform reviews of individual managers and employees.
- Spearheaded operational procedures and processes to improve efficiency and optimize operations.
- Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Education
High School Diploma -
St. Vincent Pallotti
Laurel, MD.05.1997
Skills
- Operational Efficiency
- Employee Scheduling
- Program Administration
- Health and safety
- Policies and procedures implementation
- Operations Oversight
- Regulatory Compliance
- Employee Development
- Financial Oversight
- Business Forecasting
- Cost Control
- Data Analysis
- KPI Tracking
- Department Oversight
- Inventory Management
- Contract Administration
- Revenue Generation
- Multitasking
- Business Management
- Analytical Skills
- Financial Management
- Customer Service
- Policy Development
- Team Leadership
- Strategic Planning
- Vendor Management
- Project Management
- Performance Management
- Finance and Accounting Oversight
- Program Optimization
Certification
National Registry Of Food Safety Professionals
Food Safety Manager
Class A/B Owner and Operator State and Federal
Fuel Certification
Timeline
Senior Stores Manager
The Wills Group
05.2024 - Current
General Managing Consultant ( Contract Position)
BMR Properties, The Barn Resort
01.2023 - 04.2024
General Manager /Corporate Trainer
Darden Restaurants Inc
06.2016 - 08.2021
District Manager/ Corporate Trainer
Ruby Tuesday
11.2008 - 06.2016
Area Manager
Katro Ent.
03.2001 - 11.2008
High School Diploma -
St. Vincent Pallotti
National Registry Of Food Safety Professionals
Food Safety Manager
Class A/B Owner and Operator State and Federal
Fuel Certification
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