BRIAN WEST
Dayton,OH
Summary
Accomplished, goal-focused, and dedicated leader skilled in efficient scheduling, operations, and long-range planning within the aviation sector. Expertise in driving compliance with Federal Aviation Regulations (FARs). Talent for process analysis, redesign, and implementation with proven history of improving performance and efficiency. Collaborative communicator continually focused on building relationships and promoting synergy across business lines and supplier portfolio driving positive change, cohesive, comprehensive business practices and enhance profitability and cost savings.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Senior Analyst, Product and Technology Services
Portside
12.2024 - 03.2025
- Portside purchased FOS from Collins Aerospace. Same position.
Senior Technical Support Specialist
Collins Aerospace Corp.
08.2024 - 12.2024
- Assisted customers with troubleshooting issues encountered while using hardware or software, providing actionable tips to resolve problems.
- Gathered pertinent data, identified and evaluated options and recommended effective course of action to solve FOS issues.
- Established strong relationships with clients, fostering loyalty and retention through excellent communication skills.
- Maximized use of hardware and software by training users and interpreting instructions.
Director of Flight Support/ Director of Training (DOT)
Nicholas Air
08.2021 - 03.2023
- Oversaw the Flight Support team, comprising of Dispatch, Crew Support, Crew Scheduling, and Scheduling
- New, and thorough training initiatives presented to leadership, led to being offered to run the Crew Training department
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Creator and administrator of training-based software modules
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Redesigned and rebuilt all crew members Initial/Recurrent ground training modules
- Centralizing all company-based training and currency under a singular Training Department
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Contract Technical Support
Embraer Executive Jets
02.2018 - 09.2020
- Oversaw the design and configuration of aircraft ensuring alignment with contract specifications
- Managed the execution of contracts valued at up to $32M
- Translated technical information into contract documents to drive quality fulfillment
- Analyzed and remediated contract issues and conflicts
- Liaised with clients to negotiate agreements and determine risk mitigation efforts
- Administered product documentation and data entry focused on regulatory and contractual compliance
- Collaborated in the development and execution of continuous improvement strategies and process changes
- Slashed post delivery commitments resulting in $MM savings by ensuring quality product delivery
- Consistently delivered high customer satisfaction ratings
Senior Planner and Scheduler
Embraer Executive Jets
01.2016 - 02.2018
- Provided strategic leadership and guidance in the delivery and performance of planning and scheduling operations
- Conducted research and verification efforts as well as the procurement of pre-draw materials
- Evaluate workflows to determine resource allocation and prioritization
- Oversaw the development of Gantt charts, labor requirements, and vendor needs focused on efficiency and reduced costs
- Monitored and tracked cost effects against bid across the production lifecycle
- Prepared and processed mandated documents and records ensuring compliance across various countries and regulating authorities including ANAC and the FAA
- Maintained Certificate of Worthiness
- Repeatedly delivered fleet management objectives under budget through strategic planning and vendor utilization
- Delivered 30+ aircraft without defects or quality concern to Embraer Flight Operations
- Optimized fleet availability and capacity while reducing time through effective scheduling of maintenance activities
Senior Scheduler
Gulfstream Aerospace
12.2013 - 01.2016
- Directed the scheduling of Aircraft on Ground (AOG) support across international markets
- Defined and executed scheduling strategies for the Gulfstream Field Airborne Support Team (FAST) team aligned with aircraft and client needs
- Collaborated cross-functionally to identify work package scheduling and resource needs
- Generated loading and scheduling reports
- Key contributor in the establishment of the pioneering global Aircraft on Ground (AOG) response team cell streamlining international team/resource deployment for the timely repair of aircraft
- Exceeded performance metrics leading to a promotion to a leadership position
- Selected to devise and deploy an IT software communications improvement platform enhancing efficiency
Long Range Planning Supervisor
NetJets
09.2000 - 12.2013
- Steered the scheduling of large-cabin business aircraft and crew across global markets ensuring compliance with international regulations and policies
- Rendered rapid decision in the management of aircraft, crew, and weather issues
- Managed the performance and delivery of a global planning team
- Effectively developed successful training programs supporting new hire and continuous education initiatives
- Spearheaded the design and implementation of SOC Track and IJet Scheduling software solutions
- Advanced to a leadership role for demonstrated ability to plan and lead scheduling operations effectively
- Repeatedly exceeded established Key Performance Indicators (KPIs)
- Saved the company $MM through efficient strategic planning avoiding downtime
Education
Bachelor of Arts - Aviation
The Ohio State University
Columbus, OHSkills
- Aviation Scheduling
- FAR Pt 91, 91k and 135 Operations
- Safety
- Logistical Planning
- Operations Management
- Relationship Management
- Process Design & Management
- Resource Management
- Training and Development
- Regulatory Compliance
- Data analysis
- Process improvement
- Customer service
- Regulatory compliance
- Team building
- Client relations
Certification
Six Sigma Green Belt
Core Proficiencies
- Aviation Scheduling
- FAR Pt 91, 91k and 135 Operations
- Flight Coordination
- Safety Regulations
- Logistical Planning
- Operations Management
- Relationship Management
- Process Design & Management
- Resource Management
- Training and Development
- Crew Planning
- Regulatory Compliance
- Strategic Analysis & Planning
- International Planning
- Quality Assurance
- Flight Planning
- 90 hours SEL
Timeline
Senior Analyst, Product and Technology Services
Portside
12.2024 - 03.2025
Senior Technical Support Specialist
Collins Aerospace Corp.
08.2024 - 12.2024
Director of Flight Support/ Director of Training (DOT)
Nicholas Air
08.2021 - 03.2023
Contract Technical Support
Embraer Executive Jets
02.2018 - 09.2020
Senior Planner and Scheduler
Embraer Executive Jets
01.2016 - 02.2018
Senior Scheduler
Gulfstream Aerospace
12.2013 - 01.2016
Long Range Planning Supervisor
NetJets
09.2000 - 12.2013
Bachelor of Arts - Aviation
The Ohio State University
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