Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brian Whalen

Myrtle Beach,SC

Summary

Dedicated landscaper excelling in lawn maintenance and equipment operation. Proven ability to enhance customer satisfaction through effective communication and problem-solving.

Overview

32
32
years of professional experience

Work History

Landscaper

A1 Landscaping
Myrtle Beach, South Carolina
04.2022 - Current
  • Conducted regular maintenance on lawns, including mowing and weed control.
  • Collaborated with team members to complete projects efficiently and effectively.
  • Provided excellent customer service by addressing client inquiries and concerns promptly.
  • Cut and trimmed lawns using power mowers and edgers.
  • Maintained and operated lawn care equipment such as mowers, trimmers, edgers, blowers, and hedge clippers.

Restaurant Manager

Landmark Resort
Myrtle Beach, South Carolina
03.2015 - 11.2019
  • Managed daily operations ensuring smooth restaurant functioning.
  • Trained and supervised staff on service standards and procedures.
  • Coordinated scheduling to optimize workforce efficiency and coverage.
  • Monitored inventory levels and placed orders for necessary supplies.
  • Implemented health and safety protocols to maintain compliance.
  • Developed menus in collaboration with chefs to enhance guest experience.
  • Resolved customer complaints to ensure satisfaction and loyalty.
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.

Sales Supervisor

Vacation Myrtle Beach
Myrtle Beach, South Carolina
04.2013 - 12.2015
  • Supervised daily sales operations and team performance to ensure smooth workflow.
  • Trained new staff on sales techniques and customer service best practices.
  • Developed sales strategies to enhance customer engagement and drive store traffic.
  • Monitored employee compliance with company policies and procedures during shifts.
  • Conducted regular team meetings to discuss objectives, challenges, and opportunities.
  • Fostered a positive work environment by promoting teamwork and open communication.
  • Monitored daily operations of sales team, including customer service, product knowledge, marketing initiatives.
  • Intervened in difficult customer situations to resolve issues quickly and efficiently.
  • Supported sales team by monitoring daily operations and providing information and procedural guidance to staff.

Carpenter

Martha's Vineyard Contruction
Edgartown, Massachusetts
04.2002 - 08.2012
  • Constructed frameworks and structures using wood and other materials.
  • Installed doors, windows, and cabinetry with precision and skill.
  • Operated power tools safely and efficiently for various tasks.
  • Collaborated with team members to complete projects on time.
  • Maintained a clean and organized work environment daily.
  • Inspected completed work for quality assurance and adherence to standards.
  • Used various carpenter's hand tools, portable power tools and standard measuring instruments.
  • Installed drywall sheets onto walls or ceilings using nails or screws.
  • Measured, cut and shaped wood materials to specifications using hand tools, such as saws and chisels.
  • Fabricated staircases, doors, window frames and other wooden components for buildings.
  • Installed cabinets, base cabinets and crown molding.
  • Positioned and installed floor joists, trusses and rafters.
  • Fitted door locksets, deadbolts and other hardware on doors according to manufacturer's instructions.

Administrative Assistant

Dukes County Savings Bank
Edgartown, Massachusetts
02.1994 - 06.2000
  • Assisted customers with account inquiries and transactions.
  • Maintained organized filing system for important documents.
  • Coordinated office supplies inventory and procurement processes.
  • Prepared correspondence and reports using office software.
  • Greeted visitors and directed them to appropriate departments.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Handled confidential documents in an organized fashion according to established protocol.

Education

Associate of Science - Culinary Arts

Johnson & Wales University
Providence, RI
05-2004

Skills

  • Lawn maintenance
  • Equipment operation
  • Customer relationship management
  • Health and safety compliance
  • Effective communication
  • Project management

Timeline

Landscaper

A1 Landscaping
04.2022 - Current

Restaurant Manager

Landmark Resort
03.2015 - 11.2019

Sales Supervisor

Vacation Myrtle Beach
04.2013 - 12.2015

Carpenter

Martha's Vineyard Contruction
04.2002 - 08.2012

Administrative Assistant

Dukes County Savings Bank
02.1994 - 06.2000

Associate of Science - Culinary Arts

Johnson & Wales University

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