Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals.
Hardworking and passionate job seeker eager to secure entry-level position.
Overview
31
31
years of professional experience
Work History
Buy, Renovate and Sell Homes
Self Employed
06.2005 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Department Supervisor
The Home Depot
10.2018 - 03.2022
Supervised daily operations to ensure compliance with safety and quality standards.
Trained and mentored team members on product knowledge and customer service techniques.
Coordinated schedules and managed workflow to meet departmental goals.
Maintained stock of items, cleanliness, organization, and provided excellent customer service.
Trained new employees on overall company and department-specific policies and procedures.
Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
Resolved customer issues promptly, improving satisfaction ratings within the department.
Assigned tasks and established work schedules to staff to cover operational needs.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Assistant General Manager
Best Western Central Plaza
06.1995 - 06.2005
Assisted in overseeing daily operations of the company, including managing staff, coordinating schedules, and ensuring efficient workflow
Played a key role in recruiting, training, and mentoring new employees to promote a high-performing team
Managed inventory levels to optimize stock availability while minimizing excess inventory costs
Ensured compliance with company policies, procedures, and regulatory requirements across all departments
Monitored customer feedback through surveys or other channels to identify areas for improvement and implemented appropriate action plans
Conducted regular performance evaluations of staff members to provide constructive feedback for professional development purposes
Resolved escalated customer complaints promptly by addressing concerns professionally and finding suitable solutions
Coordinated marketing efforts with the marketing department to promote products or services effectively within the target market segment(s)