BRIAN WHITWORTH

• Accomplished Supervising Program Coordinator with extensive experience in all aspects of finance and public administration, including payroll, accounts payable, debt recovery, negotiation, client relationship management, ensuring regulatory compliance, process optimization, human resources administration, and employee performance management.
• Spearhead and handle the overall management, performance, and completion of multiple concurrent projects; assemble project teams and assign individual responsibilities and tasks.
• Define and initiate proposal projects, and maintain a continuous alignment with strategic business objectives.
• Organized project teams and delineated assignments; quickly and efficiently resolved project issues to ensure streamlined delivery; developed program plans and schedules covering all phases of the program life cycle.
• Served as a Human Resources Specialist; handled a variety of human resources-related duties, including developing work schedules, conducting on-the-job training, and managing employees’ time and attendance/payroll processing. Maintain updates to Title 22 and Title 9 regulations for the agency and residential facilities.
• Managed and supervised the daily ongoing activities of subordinate personnel utilizing my strong leadership skills; correlated performance with motivational skills; possess abilities to recognize problem areas and in finding effective solutions.
• Masterful in collecting and extracting data, performing data analysis for audits and forecasting financial data, conducting program reviews, and reporting results and variances to upper management.
• Perform financial management tasks to include budget formulation, cost estimates. Extrapolated, compiled, and analyzed financial data from multiple sources to identify and report trends or problems; further analyzed financial management system deficiencies to recommend corrective action; summarized and identified significant trends.
• Supervisor: Ryan Konkler; Phone: 714-717-3709.

Conducted research on potential clients’ subscription services, identifying key geographic customer locations.

• Utilized diverse sales techniques to cultivate customer relationships, generating over $300,000 in advertising revenue.
• Organized and executed successful promotional campaigns in previously undeveloped regions.
• Trained 10 new associates to operate independently and manage high volumes of inbound/outbound calls efficiently.
• Engaged customers through active listening to determine needs and fulfill requests effectively.
• Identified opportunities for up-selling newspaper subscriptions and offered downgrade options to retain customers.
• Collaborated with Marketing Team to develop media advertisements and strategic promotional plans.
• Communicated effectively with Circulation Department managers, submitting daily customer service reports and completing operational tasks.

• Professionally greeted customers, recommending products based on cost and efficiency.
• Resolved customer inquiries and effectively processed sales orders.
• Navigated multiple computer programs while maintaining client conversations.
• Input demographic information and detailed notes during customer interactions.
• Analyzed customer requirements to recommend suitable products and services.
• Achieved 10% revenue increase through successful telephonic sales closures.
• Met company sales goals within three months, averaging $33,000 in monthly sales.
• Maintained a database of potential customers, achieving a 505 success rate in new sales.

• Promptly responded to 911 emergency calls, delivering immediate care to critically ill and injured patients.
• Performed accurate basic and advanced patient assessments to determine conditions and needs.
• Safely transported patients to medical facilities while closely monitoring their status en route.
• Conducted thorough physical exams and gathered information from witnesses to identify potential critical issues.
• Utilized nursing techniques for patient care, including CPR, medication administration, and equipment maintenance.
• Collaborated with local fire departments and law enforcement on frequent emergency response calls.
• Managed radio reports while applying knowledge of AED, CPR, medical terminology, and anatomy.
• Maintained rescue vehicles in optimal condition by ensuring cleanliness, organization, and adequate supplies.

• Assisted in daily maintenance operations of 10 city-owned parks and facilities.
• Enforced safety regulations and facility rules for visitors.
• Performed custodial, grounds-keeping, and routine maintenance duties to ensure cleanliness and safety.
• Managed procurement and inventory of equipment and supplies to maintain adequate stock levels.
• Participated in setup and breakdown of special park events, addressing visitor requests and complaints.
• Led preschool classroom as primary instructor, providing diverse materials for learning and play.
• Educated children on communication skills, basic concepts, personal hygiene, and social interactions.
• Encouraged positive behavior through affirmative interactions and recognition of accomplishments.