brian wilford
Sweetwater ,TN
Summary
Proven leader and efficient Human Resources Specialist at Hardee’s, adept in recordkeeping and MS Office, showcasing dependability and responsibility. Excelled in motivating teams, enhancing productivity by developing training programs, and ensuring compliance. Achieved significant improvements in employee performance and customer satisfaction, leveraging strong communication and organizational skills.
Overview
11
11
years of professional experience
Work History
Red Stag
Revival Rugs
08.2017 - Current
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Excellent communication skills, both verbal and written.
- Delivered services to customer locations within specific timeframes.
Store Manager
Weigels
08.2017 - 08.2021
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised guests at front counter, answering questions regarding products.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Human Resources Specialist
Hardee’s
09.2013 - 06.2017
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Developed and coordinated employee training programs to improve productivity and performance.
Education
Diploma -
Sweetwater High School
Sweetwater, TN05.2013
Skills
- Recordkeeping
- MS Office
- Dependable and Responsible
- Basic Math
Timeline
Red Stag
Revival Rugs
08.2017 - Current
Store Manager
Weigels
08.2017 - 08.2021
Human Resources Specialist
Hardee’s
09.2013 - 06.2017
Diploma -
Sweetwater High School
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