Overview
Work History
Education
Skills
Timeline
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Brian Williams

Pittsburgh,PA

Overview

5
5
years of professional experience

Work History

Laborer Worker

Heinz & Sons
Pittsburgh, PA
02.2018 - 08.2021
  • Performed general labor tasks on construction job sites using multiple power tools and specialized hand tools.
  • Gathered and removed debris and discarded material at the end of each day and upon final completion of construction project.
  • Read and interpreted plans, instructions and specifications to determine work activities.
  • Prepared job sites by removing debris and setting up materials and tools.
  • Organized materials, tools and equipment to supply team members.
  • Read and understood orders to accurately measure, cut and lay out needed materials.
  • Assisted carpenters and other tradespeople in construction, installation and repair of buildings and loaded, transported and unloaded materials, tools and supplies.

Customer Service Representative

Home Depot
Pittsburgh, PA
03.2017 - 02.2018
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, while maintaining a neat and safe department
  • Recommended products to customers, thoroughly explaining details.
  • Cultivated customer loyalty, promoted repeat business and improved sales.

Cashier and Stock-person

The Thrift King
Pittsburgh, PA
06.2016 - 01.2017
  • Organized warehouse and stockroom areas using forklift and pallet jacks.
  • Managed inventory storage in clean and organized fashion.
  • Maintained effective team member communication
  • Greeted customers and directed to requested products.

Education

High School Diploma -

Penn Hills Senior High School
Pittsburgh, PA
06.2006

Skills

  • Team Player
  • Equipment Maintenance
  • Hand and Power Tool Operation
  • Worksite Safety and Maintenance
  • Situational Awareness
  • Ditch Digging
  • Code Compliance
  • Demolition and Destruction
  • Safety-First Mentality
  • Power Saws
  • Scaffolding Disassembly
  • Occupational Health and Safety
  • Preparing Job Sites
  • Bathroom Remodeling
  • Forklift Certification

Timeline

Laborer Worker

Heinz & Sons
02.2018 - 08.2021

Customer Service Representative

Home Depot
03.2017 - 02.2018

Cashier and Stock-person

The Thrift King
06.2016 - 01.2017

High School Diploma -

Penn Hills Senior High School

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Brian Williams